New Patient Coordinator

Responsibilities:

1. Patient Intake and
   Scheduling:
   

• Respond to inquiries from new
  patients via phone, email, or in person.
  
• Collect and verify patient
  information, insurance details, and medical history.
  
• Schedule initial consultations,
  diagnostic tests, and follow -up appointments.
  

2. Insurance Verification:
   

• Verify insurance coverage and
  obtain necessary authorizations for procedures.
  
• Communicate with insurance
  providers to clarify coverage details and address any issues.
  

3. Patient Education:
   

• Provide information about the
  clinic's services, procedures, and pre -appointment instructions to new
  patients.
  
• Address patient questions and
  concerns, ensuring a clear understanding of the treatment process.
  

4. Collaboration with Medical
   Staff:
   

• Coordinate with physicians,
  nurses, and other healthcare professionals to ensure seamless patient
  onboarding.
  
• Relay pertinent patient
  information to the clinical team to facilitate optimal care.
  

5. Administrative Support:
   

• Maintain accurate and up -to -date
  patient records in the electronic health record (EHR) system.
  
• Assist in the completion of
  required paperwork and documentation for new patients.
  

6. Patient Advocacy:
   

• Advocate for patients by
  assisting them with navigating the healthcare system.
  
• Ensure a patient -friendly
  experience and address any concerns or issues promptly.
  

Qualifications:

• High school diploma or
  equivalent; additional education in healthcare administration is a plus.
  
• Proven experience in a healthcare
  setting, preferably in a patient coordination or similar role.
  
• Familiarity with medical
  terminology, insurance processes, and healthcare regulations.
  
• Exceptional communication and
  interpersonal skills.
  
• Detail -oriented with strong
  organizational and multitasking abilities.
  
• Proficient in using electronic
  health record (EHR) systems and scheduling software.
  

Working Conditions: This position involves working in a clinic setting,
collaborating with medical staff, and interacting with patients on a daily
basis. The New Patient Coordinator may be required to work standard office
hours, and occasional evenings or weekends based on clinic needs.

If you are a customer -oriented and detail -driven individual
excited about playing a pivotal role in the patient experience at an
Interventional Spine and Joint Clinic, we invite you to apply. Join us in
providing compassionate care and ensuring a smooth journey for patients seeking
relief from spine and joint conditions.