Job Description - Night Auditor -- Hotel

Urgent & Immediate Hiring for a Highly Skilled Night Audit Role!

Under NEW MANAGEMENT COMPANY -- Grand Continent Hotels Group!

Are you seeking a fun and dynamic night shift job where you can engage warmly with guests and contribute positively every night? Do you thrive in a loving and enthusiastic workplace that values excellent guest service?

Join Ramada NPH as a talented Night Auditor and become part of a team dedicated to delivering deliciously outstanding guest experiences. This role offers a fantastic opportunity to develop valuable skills in guest relations, reservation management, and hospitality operations within a supportive and professional environment.

Key Responsibilities

  • Provide professional and courteous guest service at all times
  • Greet arriving guests with a warm and welcoming attitude
  • Answer telephone calls courteously and efficiently
  • Respond to inquiries about hotel services, local shopping, dining, entertainment, and travel directions
  • Generate, confirm, cancel, and change guest reservations accurately
  • Maintain records of room availability and guest accounts
  • Assist guests with luggage during arrival and departure
  • Compute bills, receive payments, and make change for guests
  • Promote current hotel and franchise marketing programs
  • Perform additional duties such as laundry as needed

Qualifications

  • High school diploma or GED required
  • Good math and computer skills
  • Ability to pass a drug test
  • Physical ability to perform duties including walking, standing, lifting up to 50 pounds, and handling objects up to 25 pounds
  • Strong communication skills in English, both written and verbal

Why Apply?

  • Work in a supportive, enthusiastic, and guest-focused environment
  • Gain valuable experience in hospitality and administrative operations
  • Enjoy a fulfilling night shift role with opportunities for growth

Location: 2720 N Glenstone Ave - Springfield MO 65803 -- Holiday Inn & Suites

Take the next step in your hospitality career—apply now to join our dynamic team as a Night Auditor at Ramada NPH!

Work schedule

  • Night shift

Benefits

  • Paid time off
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Referral program
  • Employee discount
  • Other
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