Night Parts Counter Salesperson-Boise, ID

Northwest Equipment Sales, a Heavy-Duty Truck & Trailer Dealership (Mack, Volvo, Kalmar Ottawa, and Cummins) is seeking to hire a Full-Time Night Parts Counter Salesperson  for its facility in Boise, Idaho.  Wages are $21.00 - $24.00 per hour  + Commission based upon experience, knowledge, and skill level.

Our Excellent Benefits Package Include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance Benefits Offered through AFLAC- Accident, Cancer, Disability, Hospital, and Specific Event.
• Retirement - 401K with Company Match
• Paid Life Insurance
• Supplemental Life Insurance
• Paid Time Off (Vacation)
• Paid Company Holidays

Our Company Culture:

• Company and Employee Events
• Annual Chili Cookoff & Holiday Party

Please apply on our website at www.nwesales.com under Careers or in Person at 2405 S Janeen St., Boise, Idaho. For more information visit our website at: www.nwesales.com.

Job Description: Night Parts Counter Salesperson

Department: Parts

Reports To: Parts Manager

Schedule: Evening Shift – 3 p.m. to 12 a.m.- Monday - Friday

Position Summary

The Night Parts Counter Salesperson is responsible for assisting service technicians, shop personnel, and walk-in or phone customers with heavy-duty truck and trailer parts needs during evening hours. This role ensures timely and accurate parts lookup, sales, and distribution to support efficient repair operations and minimize downtime for customers.

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Key Responsibilities

• Provide fast, accurate parts support to service technicians, mobile service teams, and retail customers during night shift operations
• Research and identify correct parts using manufacturer catalogs, parts systems, and VIN lookups
• Process parts sales transactions, including invoices, work orders, and internal repair orders
• Pull, stage, and deliver parts to service bays in a timely manner
• Answer incoming calls and assist customers with parts inquiries, pricing, availability, and ordering
• Maintain accurate inventory levels by properly receiving, binning, and recording parts
• Monitor and communicate low stock or backorder situations to management
• Assist with core returns, warranty parts processing, and vendor returns as needed
• Ensure parts department organization, cleanliness, and safety compliance
• Work closely with service advisors and technicians to prioritize urgent repairs
• Handle after-hours emergency parts requests with a sense of urgency and professionalism

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Qualifications

• High school diploma or equivalent required
• Minimum 1–3 years of parts counter experience preferred (heavy-duty truck, trailer, or automotive industry)
• Strong knowledge of Class 6–8 truck and trailer parts is highly desirable
• Experience with parts lookup systems (e.g., Dealer Management Systems, OEM catalogs)
• Basic computer skills and ability to learn dealership software systems
• Strong customer service and communication skills
• Ability to work independently with minimal supervision during night hours
• Detail-oriented with strong organizational skills

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Physical Requirements

• Ability to lift up to 50 lbs regularly
• Frequent standing, walking, bending, and reaching
• Comfortable working in a warehouse/shop environment

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Work Environment

• Primarily indoor parts department and shop environment
• Exposure to noise, dust, and shop conditions
• Evening shift, including potential weekends or on-call duty

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Key Competencies

• Sense of urgency and responsiveness
• Problem-solving and parts research ability
• Reliability and strong attendance
• Team collaboration with service department
• Customer-focused mindset

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