Nurse Care Coordinator

POSITION: Nurse Care Coordinator

DEPARTMENT: Medical

REPORTS TO: Clinical Care Manager

STATUS: Non-Exempt/Hourly

Company Overview:

LivWell Community Health Services is a non-profit organization providing comprehensive health and support services, education, and advocacy, related to HIV/AIDS, sexually transmitted diseases, and viral hepatitis. Quality health care is provided to persons living with HIV/AIDS or sexually transmitted diseases, support services are provided to HIV clients and their families, and prevention education and testing are provided to all clients, their families, and the community at large. Within the community, we strive to prevent new infections of HIV and STDs and reduce the stigma associated with these various diseases by promoting awareness, acceptance, and equality.

Position Overview:

We are seeking a dedicated and compassionate Nurse Care Coordinator to join our dynamic team at LivWell Community Health Services. This role involves acting as a vital liaison between medical staff and case management, ensuring that our clients receive comprehensive and coordinated care. The ideal candidate will have a strong understanding of HIV care and will be committed to supporting our clients' health and well-being.

Job Responsibilities:

• Manage the referral process.


• Assist with directing patient flow during clinic hours.


• Collaborate with medical staff as well as support staff in regards to client’s care and needs.


• Manage the Medical Intake Process, including IDT and No-Show List.


• Conduct adherence calls/visits regarding medications and appointments, particularly for new clients starting medication.


• Administer and read TB skin tests, vaccines, and other injections as needed, stepping in for designated staff when necessary.


• Will travel to satellite clinics.


• Will help fill in for medical staff when there is an absence.


• Will serve as a source of knowledge for the medical assistants when they have questions or need guidance.


• Utilizes data to enhance service delivery and care quality.


• Conduct routine evaluations of service effectiveness.


• Operates office equipment as needed to assist in program operations.


• Contributes to the team effort by accomplishing related results as needed.


• Attending all primary care meetings and all staff meetings.


• Trains and certifies to perform rapid-rapid HIV testing.


• Complies with all rules, regulations, and procedures of the organization.


• Performs all other duties assigned.

Qualifications:

Education/Experience:

• RN required


• Experience in a healthcare setting, particularly in HIV care, is highly desirable.


• Thrives in a fast-paced environment


• Preferred knowledge of clinical immunizations, growth and development, cultural diversity, performance improvement and coding.


• Familiarity with Data entry and EMR systems.


• Strong organizational skills and the ability to manage multiple tasks efficiently.


• Strong verbal and written communication skills.


• Ability to work collaboratively in a team-oriented environment

Skills/Abilities:

• Quick and accurate word processing skills; Knowledge of touch-typing system.


• Excellent knowledge of word processing tools and spreadsheets. (MS Office Word, Excel etc.)


• Working knowledge of office equipment and computer hardware and peripheral   devices.


• Basic understanding of databases.


• Great attention to detail.


• Strong verbal and written communication skills.


• Integrity, discretion, and respect for confidentiality and privacy.


• Organization and time management skills.


• Ability to read, understand, evaluate, and verify a wide range of materials and information to recognize and correct discrepancies.


• Strong problem-solving skills.


• The ability to create data driven strategies.


• The ability to analyze complex data to make conclusions about that data.


• The ability to create visual models for data.


• Time management skills.

Physical Demands:

 The physical demands described here represent those that must be met by any worker to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. The worker is frequently required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms. The worker is occasionally required to sit and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

LivWell Community Health Services is an equal opportunity employer. We encourage all applicants without regard to race, nationality, color, religion, sexual orientation, disability, sex, gender identity, age, or veteran status. We are committed to creating an inclusive, diverse, and equitable workplace for all.