NYC Shelters- Intake Specialist/Intake Worker

Shift Supervisor/ Intake Worker

• Provide for shift coverage and be on call nights, weekends and holidays


• Must be flexible and accept changes to assignment/schedule.


• Implementing preventive measures through crisis intervention and conflict resolution modalities


• Implement proper recording and reporting systems for consumer and staff safety


• Prepare incident reports


• Conduct curfew checks


• Conduct building inspections and rounds


• Perform all other duties as assigned


• Commitment to empowering others to solve their own problems


• Valuing a nurturing family as the ideal environment for a person;


• A conviction about the capacity of people to grow and change;


• The ability to establish a respectful relationship with persons served to help them gain skills and confidence;


• The ability to work collaboratively with other personnel and/or service providers or professionals;


• The capacity to maintain a helping role and to intervene appropriately to meet service goals; and


• The ability to set limits.


• Employee must be able to work effectively and efficiently within a highly volatile and demanding work environment.


• Employee will be responsible to work various shifts and maintain emergency coverage where necessary.  Must perform the day-to-day tasks and duties relative to safety; monitor operations and ensure appropriate follow-up.


• SCO Family of Services is an equal employment opportunity employer

• BA preferred; Associates Degree Required.


• Some experience in the field of safety and working with at-risk adults. 


• Must acquire Fire Safety and Fire Coordinator Certificate, CPR/1^st Aid and Crisis Intervention/Conflict Resolution Training and State Certification.


• Must possess good writing and communication skills.