Ocean Export Coordinator

Job Summary

We are seeking a highly organized and customer-focused Ocean Export Coordinator to join our logistics team. The ideal candidate will have a strong background in ocean export operations within the freight forwarding industry and possess in-depth knowledge of export documentation, regulations, and shipment management. This role requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment while managing multiple priorities and deadlines.

Key Responsibilities

• Coordinate and manage ocean export shipments from origin to destination.


• Prepare, review, and process export documentation in compliance with industry regulations and customer requirements.


• Ensure adherence to international shipping regulations and export procedures.


• Handle shipments as both a Freight Forwarder and NVOCC (Non-Vessel Operating Common Carrier).


• Coordinate hazardous cargo shipments and ensure compliance with dangerous goods regulations.


• Communicate effectively with customers, carriers, vendors, overseas agents, and internal teams.


• Provide exceptional customer service by responding promptly to inquiries and resolving shipment issues.


• Monitor shipment status and proactively address delays or operational challenges.


• Maintain accurate records and ensure data integrity within company systems.


• Build and maintain strong relationships with clients and business partners.


• Collaborate with team members to support operational efficiency and service excellence.


• Adapt quickly to changing priorities and business needs while meeting tight deadlines.

Qualifications & Requirements

• Minimum 3 years of Ocean Export logistics experience working directly for a freight forwarder.


• Strong knowledge of export procedures, documentation, and regulatory requirements.


• Experience handling shipments in both Freight Forwarder and NVOCC environments.


• Experience with hazardous cargo shipments; DG Certification is highly preferred.


• Excellent verbal and written communication skills with the ability to communicate effectively across multiple audiences.


• Strong attention to detail and accuracy to prevent costly shipment errors.


• Ability to work under pressure, manage tight deadlines, and adjust quickly when circumstances change.


• Capable of working independently and carrying out responsibilities with minimal supervision.


• Proven ability to build and maintain positive client relationships.


• Strong interpersonal skills with a collaborative, team-oriented approach.


• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.


• Strong customer service focus and commitment to delivering exceptional client experiences.


• Excellent organizational and time-management skills with the ability to prioritize and manage multiple tasks simultaneously.

Preferred Qualifications

• Dangerous Goods (DG) Certification.


• Experience working in a high-volume international logistics environment.


• Familiarity with transportation management and freight forwarding systems.

This position is ideal for a detail-oriented logistics professional who thrives in a dynamic environment and is committed to delivering outstanding customer service while ensuring the smooth execution of ocean export operations.