Office Coordinator

Location: Graniteville, VT

Employment type: Hourly, full-time

Schedule: Monday-Friday, 7:00 a.m.-4:00 p.m., with a one-hour unpaid lunch

Compensation: $20.00-$28.00 per hour, depending on experience

Rock of Ages, a division of the Polycor Group, is seeking a full-time Office Coordinator to join our team in Graniteville, VT. The Office Coordinator is a key cross-functional support position responsible for helping maintain the efficient day-to-day operation of the office while providing administrative and operational support across the organization.

The role serves as a central resource for employees, customers and outside service providers, with responsibility for office coordination, shipping and logistics, reception, filing and recordkeeping, proofreading and quality review, and order and production-related administrative activities.

Because this position supports multiple departments throughout the workday, consistent on-site coverage during established working hours is an essential function of the role. The 7:00 a.m.-4:00 p.m. schedule aligns with the primary operating hours of Production, Drafting and other key departments and ensures support is available during peak business activity.

Key roles and responsibilities:

• Coordinate day-to-day office administration, including primary telephone reception, filing and recordkeeping, office equipment, supplies, breakroom needs and general office organization.


• Coordinate outgoing UPS, USPS and LTL shipments, including packaging, postage, customer samples, documentation, tracking and shipping supplies.


• Support the flow of customer orders through Drafting and Production by maintaining and updating order information, coordinating order and redraw assignments, processing approved drawings and maintaining accurate system records.


• Assign applicable costs and invoices to orders and make required intercompany value adjustments.


• Coordinate information and administrative activities between Sales, Drafting, Production and other departments to help ensure customer and business needs are handled accurately and efficiently.


• Provide administrative and operational support across departments as needed to maintain efficient day-to-day business operations.


• Coordinate outside vendors and service providers supporting the office and grounds, including cleaning, seasonal maintenance, landscaping and other facility-related services.


• Provide proofreading and quality review support across the organization to help ensure business communications, contracts, memos, marketing materials and other written content are accurate, clear and professional.


• Assist with special projects and other related duties as assigned.

Ideal Candidate Profile:

• Strong organizational and time-management skills with the ability to manage multiple priorities and interruptions.


• Excellent attention to detail, proofreading skills and command of written communication.


• Professional verbal communication, customer-service skills and telephone presence.


• Ability to work effectively with customers, vendors and employees across multiple departments.


• Comfort learning and working within business, order-processing, shipping and production systems.


• Ability to work independently, take ownership of responsibilities and demonstrate consistent follow-through.


• Dependable and able to provide consistent on-site support during established working hours.

Career Development

This position provides broad exposure to the company's customers, products, systems and order-to-production processes. Through cross-training and demonstrated performance, the individual may develop skills that support future opportunities in areas such as Order Entry, Production Coordination, Inside Sales or other operational and customer-facing roles, based on business needs, demonstrated capabilities and individual strengths.

Technical Skills:

• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).


• Comfortable using standard office equipment.

Requirements and capabilities:

• High school diploma required (some college education is a plus)


• 2–3 years of experience in a similar administrative role.

Benefits:

• Competitive hourly salary.


• 401(k) and Roth 401(k) with company match.


• Health/Dental/Vision insurance


• Life/Disability/AD&D Insurance


• Employee Assistance Program


• Paid Time off (Vacation/Holidays)

To join the Polycor Group

Directly on INDEED

In Person: 560 Graniteville Road, Graniteville, VT

Note: Any experience deemed equivalent will be considered. Please note that the Polycor Group is committed to employment equity and all applications will be treated confidentially. We will only communicate with candidates who have been selected for an interview.

About Rock of Ages, a Polycor Group company:

Polycor is a world leader in the natural stone industry. Founded in Quebec City in 1987, Polycor employs over 900 people in Canada and the United States. Its world-class reputation comes from a great legacy of stone work on historical landmarks and institutional, commercial and residential projects.  For more information, visit Polycor's website and follow the company on its various social networks such as Facebook, LinkedIn and Instagram.

Equal Employment Opportunity Policy:

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Polycor Stone Corporation and its subsidiaries (collectively, “Polycor”). This Equal Employment Opportunity Policy applies to all other policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This Policy applies to all persons at Polycor, including all directors, executives, managers and other employees of Polycor as well as individuals in an employment-type relationship with Polycor. All persons involved in Polycor’s operations are prohibited from engaging in discriminatory conduct. Appropriate disciplinary action may be taken against any employee violating this policy.

Employment is based upon personal capabilities and qualifications without discrimination because of race, creed, color, religion, sex, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information, citizenship status, or any other basis protected by federal, state, or local laws. All such discrimination is unlawful and violates our policy. Furthermore, regardless of whether sexual orientation or gender identity (transgender status) are legally protected statuses or not, Polycor does not tolerate discrimination on the basis of a person’s sexual orientation or gender identity (transgender status).

Polycor will take appropriate steps to provide reasonable accommodation, upon request, to qualified individuals with disabilities so long as doing so does not cause an undue hardship. The company will also provide reasonable accommodation, upon request, to an employee’s religious beliefs so long as doing so does not constitute an undue hardship. If you need accommodation, please provide a written description of your situation and your needs to Human Resources at [email protected] and someone will contact you to discuss your request.