Office Coordinator

Responsibilities

• Answer Incoming Calls
  
  


• Create help desk tickets on behalf of clients
  
  


• Follow up on help desk tickets assigned to you for follow up
  
  


• Process incoming and outgoing mail
  
  


• Batch Invoices each day based on client billing dates
  
  


• Follow up on past due clients
  
  


• Pay approved expenses with corporate accounts
  
  


• Order office supplies as needed to keep office stocked
  
  


• Order client approved items and attach order to invoice
  
  


• Manage Customer Relationship Management System
  
  


• Make sure documentation is attached to each client as needed
  
  


• Reach out to incoming leads
  
  


• Schedule meetings for team with clients and prospective clients
  
  


• Keep office organized
  
  

Requirements

Requirements

• Great communication skills
  
  


• Basic understanding of technology
  
  


• Client focus mindset
  
  


• Self- starter and team player: They must be able to work both independently as well as in a team oriented environment to accomplish assigned tasks and goals
  
  


• Professionalism: They must be enthusiastic, respectful, and friendly; with a professional and welcoming presentation, and most importantly, possess a positive attitude
  
  


• Phone handling skills: Receptionists require solid phone handling etiquette to respectfully engage with guests and customers; and to promptly and efficiently handle a multi-line telephone system