Office Coordinator

Job Code: SE4225

PRN as needed position

ABOUT US

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

JOB TYPE

Classification: Non Exempt

Supervises Positions:

JOB SUMMARY

Provides and coordinates administrative and clerical support to department or service line. The Office Coordinator reports to the Department Supervisor.

QUALIFICATIONS

Education:

High School Diploma or GED required.

Experience:

Minimum of 2 years of successful experience in interacting with the public required. 1 year of experience in a healthcare environment preferred. Refer to the Life Support Training Policy for additional details.

Licensure:

N/A

Additional Skills/Requirements Required:

Ability to carry out instructions (verbal and written). Ability to adjust/operate office equipment. Ability to communicate in a professional setting, in person, and on the telephone. Ability to interpret feedback from patients in all age groups. Computer knowledge including basic computer programs and word processing. General keyboarding skills. Ability to understand general statistics. Knowledge of medical terminology, reading and writing. Must be personable and able to interact with therapist and staff. Self-motivated. General inherent organizational skills.

Additional Skills/Requirements Preferred:

Follows physical demands for current staffing position. Pleasant demeanor and specific attention to detail. Ability to calmly interact with a variety of people. Ability to manage multiple tasks at once. Ability to tolerate long periods of sitting. Must be able to read medical records and computer information.

Competencies:

• Communications: Communicates effectively with all levels of hospital staff and visitors.
  • Greets and assists visitors to the department.
  • Answers all incoming telephone calls and provides accurate information as needed.
  • Attends assigned meetings, records minutes, and maintains meeting attendance records.
• Financial Management: Works with staff and vendors to collect and submit invoices.
  • Collects invoices for department services, if applicable.
  • Files Expense Reports.
  • Submits requests for disbursement to Accounts Payable.
• Supplies Management: Works with suppliers and vendors to ensure that the department has the required supplies on hand.
  • Orders supplies and maintain inventory for department.
  • Completes requisitions and sends to Purchasing Department or vendor.
  • Receives and distributes supplies.
• Timekeeping: Oversees departmental timekeeping duties, including researching discrepancies and correcting as appropriate.
  • Completes timekeeping duties accurately and by prescribed deadlines.
  • Tracks attendance occurrences and submit reports to the supervisor and director as requested.
  • Determines the need for corrective action as appropriate.
• Security Liaison: Coordinates employee access to organizational facilities and resources.
  • Processes requests for employee access in a timely manner.
  • Maintains access records on each employee for compliance standards.
  • Terminates accesses that are no longer needed.

The incumbent may be asked to perform additional duties as assigned.

PHYSICAL DEMANDS

Physical Demand Code:

Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

OTHER

• May require the use of safety equipment, such as HEPA mask, for infection prevention: No

• On call responsibilities as directed: No

• Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

The base compensation for this role is $23.37 hourly.

Please note that the pay rate does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.