Office Manager

Job Overview:

The Office Manager is responsible for coordinating daily office operations and providing administrative support across multiple departments, including Human Resources, Franchise Success, Franchise Onboarding, Operations, Marketing and other departments as needed.

Key Responsibilities:

• Oversee daily administrative activities to ensure efficient office operations.
• Receive, sort, and distribute incoming mail to the appropriate departments.
• Coordinate the packaging and shipping of materials, supplies, and other company-related items.
• Coordinate office supplies, equipment, and administrative resources.
• Assist with scheduling meetings, preparing documents, and coordinating internal communications.
• Support administrative projects and initiatives across departments.
• Assist with employee file audits to ensure personnel, medical, and Form I-9 records are properly organized, maintained separately, and retained in compliance with applicable legal requirements.
• Maintain accurate and up-to-date employee records by scanning, uploading, and organizing documentation in Paylocity and the appropriate physical files.
• Provide administrative support for new-hire onboarding, including assisting with Form I-9 document verification and preparing workstations for new employees.

Qualifications

• High School Diploma or equivalent required.
• Previous receptionist or customer service experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and Google Workspace (Docs, Sheets, Drive, and Gmail).
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Ability to work in a fast-paced environment.
• Positive attitude and professional demeanor.
• Passion for client service, skincare, and wellness.  

Competencies

• Customer Focus 
• Communicates Effectively 
• Interpersonal Savvy
• Collaborates 
• Plans and Aligns 

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to use a computer, phone, and other office equipment.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to perform repetitive motions such as typing and data entry.

Equal Employment Opportunity (EEO) Statement

The Only Facial is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law.

ADA Statement

The Only Facial provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, unless doing so would cause an undue hardship.