Office Support/Ticketing Assistant

We are an independent brokerage specializing in great concert, theater, and sports seating nationwide. Our over 20 years of providing fantastic service to our many customers has made us the first choice in event ticketing. We are looking for self-motivated candidates to join our company and its departments.

The essential duties and primary responsibilities include the following:
• Provide general support to sales agents
• Handle general booking inquiries and direct them appropriately
• Accept and process ticket orders
• Conduct artist research
• Receive, place, and transfer telephone calls promptly, courteously and efficiently
• Filing and other administrative duties
• Assume other duties as directed

Skill Requirements and Qualifications: (Education, Experience, Qualifications, Skills, Abilities):
• Ability to work accurately and effectively under pressure
• Detail oriented with solid organizational, analytical, and planning skills
• Possess a clear understanding of confidentiality
• Perform technical, specialized and complex office administrative work requiring the use of independent judgment.
• Must have a sound knowledge and ability in business correspondence as well as an ability to proofread for grammar and spelling with a high degree of accuracy.
• Ability to compose concisely and clearly.
• Excellent organizational ability in order to set meaningful priorities, organize workload and handle multiple responsibilities and meet deadlines

Characteristics:
• Professional demeanor
• Flexible
• Problem solver with a positive attitude
• Assertive and anticipative; strong judgment and decision making
• Fast and continuous learner
• Delivers quality work with fast turnaround. Treats time as a currency
• Person with trusted influence
• Team player
• Available as necessary during heavy workload
• Demonstrated adaptability and flexibility to changes and response to new ideas and approaches