Officer Surveillance Full-Time

Summary: Operates electronic surveillance equipment and observes patrons and employees participating in gambling activities to detect infractions of house rules and gaming regulations.

Engagement Expectations: 

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language


• Proactively greet team members and guests, initiating interaction to provide service


• Always use a positive parting remark to end the conversation

Essential Job Functions:

• Performs electronic and visual surveillance of slot floor, casino cage, count rooms and other areas designated for surveillance. 


• Identifies persons engaged in cheating, theft, embezzlement and other illegal activities or activities inconsistent with established gaming procedures and or regulations.

• Proactively keeps up to date with any known cheats and undesirables to keep them off property.

• Knows the procedures of all other departments involved in the handling of company assets and ensure these procedures are adhered to.


• Completes all reports in a timely fashion with accuracy and professionalism.


• Testifies in court as required


• Notifies shift managers according to established standards of suspicious or illegal activities. 


• Cooperates with regulatory personnel and agencies as directed.


• Performs other duties as assigned.

Qualifications: 

• Must be 18 years or older.


• High school diploma or equivalent.


• Two or more years related experience; or equivalent combination of education and experience.

• Knowledge of electronic surveillance systems software preferred


• Good computer skills preferred.


• Good verbal and writing skills.


• Must be able to work in pressure situations and be self motivated.


• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel. 


• Must be able to work in pressure situations and be self motivated.


• Must possess sound and mature judgment.


• Available to work flexible shifts, weekends and holidays. 


• Able to interact with others while maintaining a positive and courteous demeanor.


• Must occasionally lift up to 25 pounds.