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Operations Associate

Job Description - Operations Associate

About the Role

Join a recruiting technology team in Salt Lake City, supporting the sales team and helping candidates move from introduction to interview. You will coordinate calls, follow-ups, and operational checks that keep the recruiting process moving smoothly.

What You'll Do

  • Call and text candidates to confirm interest, schedule interviews, and prepare them for initial conversations.

  • Follow up with hiring managers to gather feedback on introduced candidates.

  • Review candidate lists for role, location, salary alignment, and prior candidate responses before sending them to clients.

  • Keep statuses, notes, and next steps accurate and up to date.

  • Identify and resolve recurring operational issues, or propose ways to address them.

  • Use AI tools and automation for repetitive tasks, and review the resulting work.

What We're Looking For

  • Demonstrated career growth through promotion, expanded responsibilities, or increased scope.

  • Strong organization and follow-through while managing multiple concurrent tasks.

  • Experience making outbound calls to people you have not previously spoken with.

  • Experience using AI tools or automation to reduce repetitive work.

  • Initiative in completing a project or improving a process without being asked.

  • Ability to work through sustained high workload and competing priorities.

  • Recruiting, staffing, talent acquisition, candidate coordination, scheduling, or recruiting operations experience is relevant.

Compensation & Benefits

Base salary: $55,000 to $65,000 annually.

Location

Hybrid role based in Salt Lake City, Utah. The first two weeks are in person for onboarding.

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