Operations Attendant Campground & Guest Services

Now Accepting Applications!

Hiring begins April through June 2026!

SUMMARY/OBJECTIVES

The Campground Attendant at Spirit Mountain is a position essential for the efficient operation of the Campground & Guest Services. This role involves managing reservations, providing guest services, maintaining campground facilities, and ensuring a positive guest experience. The Attendant will play a key role in ensuring a pleasant and safe camping experience for all guests.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Process camping reservations using the online system, by phone, or through direct guest interaction.
• Maintain and update reservation system records.
• Greet guests, manage check-ins and check-outs, guide campers to their sites, and inform them about campground rules and safety.
• Engage with guests to answer queries and resolve complaints through various communication channels (telephone, email, in-person).
• Conduct sales transactions, handle cash and credit card receipts, and maintain accurate business records.
• Assist with inventory management and stocking of products and merchandise.
• Perform general maintenance duties, including landscaping, mowing, trimming, and ensuring cleanliness of the campground.
• Adhere to safety protocols and contribute to a friendly and engaging experience for guests, maintaining a clean and organized work environment.
• Collaborate with fellow employees and other departments as needed.

MINIMUM QUALIFICATIONS

• 18 years of age or older.
• Basic understanding of customer service principles and ability to work in a team.
• Ability to work flexible hours, including weekends, evenings, and holidays.
• Strong communication skills and ability to interact positively with guests.
• Physical ability to perform maintenance tasks and work in various weather conditions.

DESIRED QUALIFICATIONS

• Experience or interest in hospitality or campground operations.
• Familiarity with reservation systems and basic computer skills.