Operations Coordinator (Apprenticeships)

As part of the Quanta Services family, a Fortune 200 company, and the largest provider of linework training in the U.S., NLC has been setting an exceptional standard of training for pre-apprentice, apprentice, and journey-level linework since 1993. We are an employer that brings innovation and vision and genuinely cares about the happiness of our people. Our work is fast-paced, fun, and challenging - always hiring for drive, determination, and grit. We are passionate about training because we change lives and improve safety and highly value our customers, pushing ourselves to excellence and making work fun.

• Medical, Dental & Vision coverage
• Long & Short-Term Disability (100% paid by the company)
• Life Insurance
• 401k Retirement Plan with Match Options
• Paid Time Off (15 days first year, increases with tenure)
• Tuition Reimbursement
• 10 Paid Holidays
• Costco & Sam’s Club Memberships
• Annual Clothing Allowance
• Annual Wellness Dollars

The Operations Coordinator will help support the successful delivery of training programs by coordinating administrative, logistical, and customer-facing activities across campus and remote environments. This role will serve as the primary point of contact for both NLC students and external customers, ensuring a seamless experience from enrollment through program completion. They will partner with internal teams to maintain accurate records, coordinator schedules, support events, and deliver high-quality service while ensuring compliance with organizational and regulatory standards.

*FULL-TIME, ON-SITE POSITION
*MUST RESIDE WITHIN A 60-MILE RADIUS OF ANY NLC TRAINING LOCATION

  *UP TO 10% TRAVEL REQUIRED WITH THIS ROLE

• Serve as the primary point of contact for students, customers, and visitors while delivering a high level of customer service and support throughout the training lifecycle.
• Coordinate enrollment, onboarding, and ongoing participation by ensuring all required documentation, records, and system entries are accurate and complete within timelines.
• Maintain and manage student and customer records, ensuring accuracy, completeness, and audit-ready compliance with internal and external requirements.
• Support the planning and execution of events such as orientations, graduations, career events, trainings, and community engagement activities.
• Develop, maintain, and communicate training schedules across locations, including coordination of resources, travel, and logistics as needed.
• Partner with internal stakeholders to support program delivery, including tracking participation, progress, and completion metrics.
• Manage incoming requests, documentation, and communications, ensuring proper routing, follow-up, and resolution.
• Coordinate distribution of materials, tools, and resources required for training and events.
• Provide general administrative and project support to leadership, including reporting, data tracking, and process improvement initiatives.

• High school diploma or GED
• Bachelor's degree in Business, Education, Communications, or a related field preferred OR an equivalent combination of education and relevant experience
• Minimum of 2 years of relevant experience in customer service and administrative duties

• Strong organizational and project coordination skills.
• Experience with scheduling and logistics coordination.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with student information systems (SIS), CRM systems, or similar platforms.
• Data entry and records management with high attention to detail.
• Ability learn and adapt to new systems and technology.

$31.18 - $34.64 per hour, DOE + an outstanding benefits package

Visit lineman.edu/careers or click the apply button.