Operations Data Specialist

At Children’s Wisconsin, we believe kids deserve the best.

Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect.

We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them.  We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family.

Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin.

• Foster Care

• Treatment Foster Care

• Adoption

• Respite Care

• Child Advocacy Centers

• Family Case Management

• Family Finding

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Job Summary:
Will provide additional support to the Program Manager to ensure timely and accurate entry of the case management information and timely, efficient reporting to the funder. Conduct routine auditing procedures and develop QI procedures.

Essential Functions:

• Provides service in a manner that demonstrates awareness and sensitivity to the client’s cultural values and beliefs.
• Identifies data needs, documents where data is stored, and takes steps to eliminate or minimize duplicate data entry. Works with staff to understand and document workflow and works to design/customize systems to support efficient transfer of data between staff.
• Contributes to the development of program performance and score cards related to the reporting process.
• Analyzes data requests to assist in report development to meet business needs and contract requirements.
• Modifies complex reports and system data using alternative reporting programs, i.e. Excel.
• Works closely and collaborative with other staff to define business priorities, establish project timelines, and complete projects to support system strategies and goals.
• Understands business and contract activities and functions being supported and effectively translates business requirements into technical solutions.
• Analyzes and resolves data system problems effectively, independently and in collaboration with the contracted vendor. Develops practical, workable solutions and offers recommendations based on an accurate definition of the problem.
• Develops efficient procedures and processes that meet the requirements identified and follow CHHS documentation and programming standards.
• Ensures functional and technical accuracy and complete routine auditing procedures as assigned.

Legacy Essential Functions:

• Keeps technical skill base current.
• Develops, maintains, runs, and distributes hoc reports, as requested.
• Provides guidance and training to less experienced staff. Advocates for the use of data in decision making from the individual case level to the program planning level.

Education:

• Bachelor's Degree in a related field (or equivalent demonstrated knowledge) Required
• Computer science/management information systems or a social science related discipline combined with information systems administration and reporting Preferred

Experience:

• 2+ years relevant IS applications experience highly Preferred
• Project management experience with the ability to work both independently and collaboratively in a team environment Preferred
• Preference would be given to candidates with advanced experience using MS Excel and MS Access Preferred
• Significant experience in defining, developing, managing and merging data from a variety of data sources for program management and administrative needs Required
• Experience in social services environment Preferred
• Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly Preferred

Knowledge, Skills and Abilities:

• Proficiency in one or more reporting tools or statistical packages.
• Ability to design and modify reports using Excel and Access required.
• Excellent communication and interpersonal skills necessary to interact effectively with various system users, leadership and vendors.

Required for All Jobs:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
• Employment is at-will. This document does not create an employment contract, implied or otherwise.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.