Operations Delivery Manager/Program Manager

Artificial Intelligence (AI) is transforming government. Across Defense, Health and Human Services, Homeland Security and Emergency Management, Sciences, Natural Resources and Regulatory functions- all are recognizing the power of human-machine teaming. Nothing moves in AI and machine learning (ML) without training data, and only high-quality training data can produce accurate and robust AI/ML powered solutions. Creating high quality training data at the scale necessary to meet the demands of our government mission partners is incredibly challenging. Few companies can do it. Even fewer can do it well. Since 2017, Figure Eight Federal has proven it can do both.

In March 2019, Figure Eight was acquired by Appen. Headquartered in the National Capital Region, Figure Eight Federal was created to specifically serve the needs of our government customers. Together, Appen and Figure Eight Federal, combine the best of human and machine intelligence to provide high-quality annotated training data that powers the world’s most innovative machine learning (ML) mission solutions. The Figure Eight platform enables ML and data-driven business solutions to scale across a diverse set of industries including retail, automotive, finance, manufacturing, agriculture, life sciences, robotics, and more. The Figure Eight platform transforms audio, video, text, and images into high-quality annotated data to support a variety of use cases ranging from computer vision and search relevance to data categorization and natural language processing (NLP). Learn more at www.f8-federal.com.

Figure Eight Federal is hiring an Operations Delivery Manager/Program Manager to provide leadership and oversight to project and team members to ensure project delivery and compliance with contractual obligations. 

• Manage the day-to-day tasks/activities for all resources across multiple projects
• Alert executive management on actions that can impact project schedules, costs, or quality of deliverables
• Provide necessary information to make project relevant decisions
• Work with vendors, based on requirements from project owners to define timeline and deliverables
• Define and manage for each project a plan including work breakdown structures, project milestones, critical path analyses, risk assessment and management plans, cost/benefit analyses, staffing plans, project timelines, and project budgets
• Identify ways to accelerate the project execution where possible while maintaining high quality standards
• Contribute to the analysis of Capacity and Resource staffing levels
• Delivery of contract requirements, managing a diverse data annotation labeling team

• BS/BA degree, or equivalent work experience
• 2+ years hands-on project management experience supporting federal government
• Proficient in Excel
• Technical knowledge and experience (i.e. Python, NumPy), as well as project lifecycle management
• Proven ability to build multi-disciplinary teams to successfully deliver complex and fast-paced projects
• Project planning and progress monitoring including budget control and milestone control
• Highly motivated and team oriented
• U.S. citizenship

• PMP
• AI/ML experience
• Active security clearance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.