Operations Director

At Chick-fil-A Bohemia, we are an organization that strives for excellence and desires to create a remarkable experience for our guests and our team. Our Chick-fil-A offers a leadership development program that emphasizes personal growth and allows directors to play a major role in the influence and decision making of a multi-million dollar business. 

Our Operations Directors are responsible for managing a team of 30+ team members, coaching that team in Chick-fil-A standards, and building morale among team members in a fast and demanding environment. 

This is an operationally hands-on position. As part of the daily management duties, Operations Directors are responsible for: profitability, sales growth, inventory, scheduling, labor hours, cleanliness of the store, maintenance of the facility, and food cost control. They are also responsible for the actions of the team and the overall reputation of the store. Many people attracted to this position desire to become a Chick-fil-A Owner/Operator, learn how to run their own small business, develop leadership skills, or pursue a long-term role within our local store. We are recruiting for a results-oriented individual who desires to be part of a successful business.

Responsibilities and Qualifications:

• Consistency and reliability
• Heart to help others with strong sense of stewardship
• Customer service oriented
• Ability to troubleshoot, problem solve, and make quick decisions on a daily basis
• Set goals and motivate a team towards achieving them
• Desire to develop people of all ages and skill levels
• Ability to work in a fast-pace, high-volume environment
• Excellent verbal and written communication skills
• Proven leadership skills
• Desire to grow and be developed on an individual level
• Coachable, adaptable, dependable, with a strong work ethic
• Attention to detail
• Work well independently and in a team environment
• Passion for excellence
• Servant leadership mindset
• Have the ability to lift and carry 20-50 lbs on a regular basis
• Have the ability to stand and work on their feet for several hours at a time
• High School graduate or equivalency required
• Bachelor’s Degree preferred

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401K
• $2,000 yearly professional development/tuition reimbursement program
• Paid leadership training and development opportunities
• Emphasis on work-life balance

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.