Operations Leader (Leadership Growth Track)

Operations Leader (Leadership Growth Track)

Chick-fil-A Hendersonville South – 640 Spartanburg Highway, Hendersonville, NC

Are you a driven leader who values integrity, ownership, and personal growth?

At Chick-fil-A Hendersonville South, we are building a leadership pipeline, not just filling positions. This role is designed for individuals at different stages of leadership who want to grow into high-impact roles.

Your starting level (Apprentice, Team Leader, or Senior Team Leader) will be based on your experience, performance, and leadership ability.

About This Role

The Operations Leader (Leadership Growth Track) is responsible for executing daily operations while developing people and driving a culture of excellence.

This position is intentionally designed to identify, develop, and grow future leaders within our organization.

Leadership Growth Path

Apprentice (Entry-Level Leadership)

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• Begin developing leadership skills in a fast-paced environment
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• Support daily operations while learning to lead others
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• Model strong work ethic, attitude, and coachability
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• Deliver excellent guest service and operational execution
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Team Leader (Mid-Level Leadership)

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• Lead shifts with increasing independence
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• Coach and support team members in real-time
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• Ensure consistency in service, food quality, and accuracy
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• Assist in training and onboarding new team members
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Senior Team Leader (Advanced Leadership)

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• Independently lead high-level operations and performance
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• Develop and mentor other leaders and team members
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• Drive results in key areas (speed, accuracy, guest experience)
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• Partner with senior leadership on execution and accountability
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Key Responsibilities

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• Lead daily restaurant operations in a fast-paced environment
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• Deliver exceptional guest experiences through hospitality and care
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• Coach, develop, and hold team members accountable
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• Ensure excellence in food quality, safety, and cleanliness
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• Maintain strong communication and team alignment
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• Model integrity, professionalism, and ownership at all times
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What We’re Looking For

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• High character, integrity, and strong personal values
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• Desire to lead, grow, and develop others
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• Strong work ethic and sense of ownership
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• Ability to thrive in a fast-paced, team-oriented environment
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• Positive attitude with a growth mindset
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• Strong communication and people skills
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Preferred Qualifications

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• Leadership experience in restaurant, retail, or customer service
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• Experience leading teams, managing shifts, or coaching others
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• Proven reliability and consistent performance
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What We Offer

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• Competitive pay based on experience and leadership level
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• Clear leadership growth pathway (Apprentice → Team Leader → Sr. Team Leader)
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• Hands-on coaching and development from experienced leaders
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• Opportunity to advance into higher leadership roles
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• Positive, high-performance team culture
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• Flexible scheduling
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• Scholarship opportunities
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• Sundays off
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Why Chick-fil-A Hendersonville South?

We are committed to developing leaders who make an impact—not only in our restaurant, but in their future.

This is more than a job—it’s an opportunity to grow into the leader you’re capable of becoming.

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Vision insurance
• Employee discount
• Paid training
• Health insurance
• Dental insurance
• Flexible schedule
• 401(k) matching