Operations Manager

OPERATIONS MANAGER

POSITION SUMMARY

Under the direction of the Director of the Emergency Department Operations Manager is responsible for the day-to-day operations of the Emergency Department. The Operations Manager will have oversight of the Service Associates and Business Associates. The position is accountable for the daily management of the Emergency Room Operations, Monitoring of ED Track Board Maintaining Equipment, Supplies, and ensuring all are operable. Ensures the environment of the ED is well maintained. Reports all issues up to the Director of the ED. Participates in implementing and evaluating assigned areas of responsibility. Continuous monitoring of patient bed assignments. Maintains departments policies and procedures. Ensure adequate staffing at all times 24/7 x 365 days per year. Continuously promotes Montefiore Excellence in patient safety and human experience.

The Operations Manager requires a dynamic individual with a strong background, excellent communication and organizational skills, and who is ambitious and a self starter.

EDUCATION REQUIREMENT

Bachelor's degree

Master's degree - preferred

KNOWLEDGE REQUIRED

Proficient EPIC experience is required

NYS & NYC Department of Health Regulations

The Joint Commission Standards

Centers for Medicare and Medicaid Compliance and Readiness

Knowledge of Medical Equipment used in the ED

Round the clock commitment to ensure all operations are performing at expected standards

Excellent communications, management, inter-personal and leadership skills required

Customer service, customer focus, problem solving, process improvement, people skills, teams work, managing processing, emphasizing excellence

Department: Emergency Department Bargaining Unit: Non Union Campus: MOSES  Employment Status: Regular Full-Time Address: 111 East 210th Street, Bronx

Shift: Day Scheduled Hours: 6:30 AM-3:30 PM Req ID: 224636 Salary Range/Pay Rate: $67,500.00 - $90,000.00    

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.  

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

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