Operations Manager

Taylor Logistics, Inc.

Operations Manager

About Taylor Logistics

Founded in 1850, Taylor Logistics is a family-owned company providing warehousing, transportation, and logistics solutions. We exist for our people and to care for our customers’ inventory. Our values—Safety, Teamwork, Ethics, Quality, and Relationships—guide how we work and serve our customers.

Reports to: Director of Warehousing

Direct Reports: Warehouse Supervisors, Inventory Control Specialist, Order Control Specialist, Sanitation

Alternate in Case of Absence: Warehouse Supervisors

Duties and Responsibilities

· Oversees daily warehouse operations, including scheduling, receiving, order fulfillment, shipping, and loading and unloading of trucks.

· Develops and improves warehouse processes, slotting, and labor utilization to increase productivity and operational efficiency.

· Builds and maintains a positive relationship with Blue Buffalo, Inc., and responds to customer requests and service concerns.

· Leads warehouse supervisors and employees, supports hiring and training, and completes employee performance reviews with supervisors.

· Monitors employee safety, quality, and productivity metrics and prepares monthly operational reports for the Director of Warehousing.

· Ensures standard operating procedures (SOPs) and company policies are consistently followed.

· Maintains accurate inventory control and supports effective use of the warehouse management system (WMS).

· Ensures compliance with OSHA requirements, food safety and SQF programs, and facility and product security standards.

· Oversees warehouse sanitation, including aisle cleaning and master cleaning schedules.

· Promotes teamwork, employee accountability, and a positive, productive work environment.

Benefits

· Medical, dental, and vision insurance

· Company-paid life insurance and short-term disability

· 401(k) retirement plan with company match

· Paid time off and paid holidays

· Employee wellness programs and opportunities for professional development

Required Skills/Abilities

· Bachelor’s degree or five or more years of warehouse supervisory or management experience preferred.

· Knowledge of WMS configuration and strong Microsoft Excel and reporting skills.

· Experience hiring, training, coaching, and evaluating employees.

· Knowledge of warehouse safety, food quality, and SQF requirements preferred.

· Strong leadership, communication, organizational, and problem-solving skills.