Operations Specialist - Fully Remote

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Expert Professionals - Operations
Type: Contract
Compensation: $80–$110/hour
Location: Remote

Role Responsibilities

• Guide research teams to close knowledge gaps and improve AI model performance in Operations-related topics.
• Design challenging, domain-relevant tasks across multiple specializations and write accurate, well-structured solutions to Operations problems.
• Evaluate operational tasks and solutions and provide clear, written feedback.
• Collaborate with other subject matter experts to ensure consistency and accuracy in training data.

Qualifications

Must-Have

• 8+ years of dedicated professional experience in Operations leadership at a recognized organization (e.g., Amazon, Google, Apple, Meta, Uber, Airbnb, Goldman Sachs, McKinsey Operations Practice, GE, P&G, DoorDash, Stripe, or a comparable enterprise or high-growth company).
• Demonstrable career progression into senior operations leadership (e.g., Operations Manager → Director of Operations → VP of Operations or COO track).
• Ability to engage reliably for at least 20 hours/week during weekdays.
• Verbal and written communication skills, problem-solving skills, and interpersonal skills.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.