Operations Supervisor

As the Operations Supervisor for our Bergen & Passaic County public transit transportation operations, you will be responsible for employee relations and supervision of the 2nd shift (1:00pm-10:00pm) providing guidance and support to drivers and dispatchers and addressing any concerns while ensuring smooth operational flow.

Shift:

• Monday-Friday


• 1:00pm-10:00pm


• Must be flexible to work other days/time or extended hours as needed

Salary from $60,000 (based on experience).

Role and Responsibilities 

• Execution of action items, coordinate resources, and communications across all teams


• Analyze charter schedules and itineraries to ensure adequate resources are in place and in compliance with DOT regulations 


• Coordinate and manage hotel bookings for drivers, ensuring that accommodations are arranged in accordance with job itineraries and operational needs.


• Ensure that charter buses are inspected for quality and readiness before each assignment.


• Monitor and verify drivers' Hours of Service (HOS) for compliance with DOT regulations, utilizing the Saucon system to track driver work hours.


• Audit load slips and ensure all paperwork is accurate and complete, particularly on busy sail days. Adjust job assignments to reflect audit results.


• Participating in strategic projects and initiatives 

Qualifications and Education Requirements 

• Ability to manage in a fast paced, high-changing environment, while maintaining a positive attitude 


• Solid internal and external customer service skills 


• Organized, analytical, and drive for results 


• Instinct for process improvement 


• Adaptable to varying levels of technology 


• Proficient in Excel 


• Effective written and verbal communication skills 

 Preferred Skills 

• Experience within the transportation industry a plus 


• Bachelor’s degree in Operations, Transportation, Logistics or related field preferred but not required 


• Knowledge of DOT, FMSCA, and OSHA regulations 

Health Insurance and Benefits Offered Include

• Medical, Dental, Vision, Prescription, and Life insurance


• Supplemental coverages


• 401K plan


• Paid Time Off


• Paid Holidays

Academy is an EEO