Operations Support Representative

Key Responsibilities:

Process time-sensitive documents while maintaining confidentiality and accuracy
Handle administrative duties including attorney correspondence, dispute documentation, and certified mail processing
Perform clerical tasks such as copying, filing, and document organization
Maintain accurate data entry within internal systems to support recovery processes
Manage multiple priorities while maintaining high attention to detail
Maintain office supply inventory and support operational needs
Work both independently and collaboratively to meet daily production goals

Required Qualifications:

High school diploma or GED
Strong attention to detail and ability to manage multiple tasks
Demonstrated ability to work with confidential or sensitive information
Proficiency in Microsoft Office, including Excel, Word, and Outlook
Consistent work history with at least one role demonstrating stability and longevity

Preferred Qualifications:

Prior experience in collections, healthcare revenue cycle, or administrative support
Familiarity with HIPAA and FDCPA guidelines
Experience working in a fast-paced, deadline-driven environment

Employment Eligibility:

Candidates must be legally authorized to work in the United States at the time of hire
The company does not provide employment visa sponsorship for this position
As a condition of employment, a pre-employment background check will be conducted
At this time, we are unable to consider candidates residing in the state of New York for this position

What We Offer:

Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA options available
401(k) with company match
Paid wellness time and holidays
Employer-paid life insurance and long-term disability
Opportunities for internal growth and advancement