Operations Team Lead

Join our growing team and help share the joy of flowers!

• Are you looking to join a company that you are proud to work for and a leader who cares about their team?


• Do you want to help share the joy of flowers?

At Len Busch Roses, we are passionate about hiring employees who value of taking care of eachother & our customers. We strive to align people in jobs that they love and are great at. As a result, we love the people we work with! Our managers care deeply about us as people and empower us to utilize our talents and strengths.

What you'll do:
As a Team Lead, you’ll coach and lead teams through the daily plan—whether that’s building beautiful bouquets and arrangements or receiving and processing fresh-cut flowers and plants. You'll guide the team by living our leadership expectations: being a Good Coach, Good Communicator, Productive & Results-Oriented, and someone who Empowers the Team and Creates an Inclusive Team Environment.

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  Your core responsibilities will include:

  
  
  
  
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    Leading the execution of bouquet/arrangement production and receiving/processing tasks such as scanning, sorting, bin slotting, and quality checks.

    
    
  
  
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    Monitoring actual vs. scheduled staffing and adjusting schedules as needed to align with daily demand.

    
    
  
  
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    Collaborating with Supply Chain Supervisors to execute cross-training and labor-sharing strategies for efficient workflow and minimal disruption to service metrics.

    
    
  
  
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    Coaching employees in productivity, accuracy, and quality for both retail and mass customer routes.

    
    
  
  
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    Executing onboarding and training plans in partnership with mentors to ensure new hires align with leadership expectations.

    
    
  
  
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    Building strong relationships with the Sales and Product Management teams by addressing customer-impacting issues quickly and professionally.

    
    
  
  
  
  

When you'll work: Tuesday–Friday, 7:00 AM – 5:30 PM (or until work is completed)

Job Skill Requirements

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  Fosters teamwork, collaboration, and trust.

  
  


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  Verbal and written communication skills.

  
  


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  Strong organization, problem-solving, and time management abilities.

  
  


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  Detail-oriented and able to multi-task in a fast-paced environment.

  
  


• Ability to work independently, multi-task, and prioritize


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  Computer proficiency, including Outlook, MS Word, and Excel.

  
  


• Excellent at verbal and written communication


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  Present information clearly in one-on-one or small group settings.

  
  


• Flexible to work overtime, adjusted hours, and occasional weekends