Operations Team Leader- Mercado envíos

At Mercado Libre, we are democratizing commerce, money, and payments across Latin America.\n\nIn Mercado Env\u00edos, we manage our sellers\u0027 inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to quickly deliver products purchased through Mercado Libre has become a core competitive requirement. Be part of the team leading logistics in Latin America, offering world-class customized solutions and integrating local and regional carriers through commerce that knows no borders.\n\n### We have a challenge for people who:\n\n * Vibrate with entrepreneurial energy: driven by curiosity, they never give up and focus on pushing their own limits.\n\n * Give their all, because they love working with commitment and dedication.\n\n * See change as an opportunity and learn from their mistakes.\n\n * Excellence and execution are paramount in how they get things done.\n\n * Promote a great atmosphere, joy, and fun.\n\n * Know how to build with others and enjoy working in teams.\n\n\n\n\n### Imagine yourself taking on challenging, dynamic, and innovative projects, being responsible for:\n\n * Supervising and monitoring daily Fulfillment processes to ensure operational excellence.\n\n * Ensuring shipments meet established SLAs, directly impacting our users\u0027 experience.\n\n * Developing and maintaining reports on order processing and dispatch times with data-driven support.\n\n * Resolving orders with data inconsistencies to maintain operational flow and meet deadlines.\n\n * Leading and developing operational teams (up to 30 people), managing performance KPIs and fostering a high-performance culture.\n\n\n\n\n### Requirements:\n\n * Proven experience in operational routines within a Distribution Center or logistics environment.\n\n * Knowledge of TMS and SAP technologies and tools for data handling is a significant plus.\n\n * University degree in Business Administration, Logistics, Engineering, or related fields.\n\n * 3 to 5 years of experience in logistics operations with experience leading teams.\n\n * Have legal residency, a Green Card, or citizenship that facilitates hiring in the United States.\n\n\n\n\n### We offer you:\n\n * To be part of a company with an entrepreneurial spirit, where we love thinking big and long-term.\n\n * To be the protagonist of your development in an environment of opportunity, learning, growth, expansion, and challenging projects.\n\n * To share and learn in a team with excellent professionals and specialists.\n\n * An excellent work environment with everything you need to have a great experience. :)\n\n\n\n