Operations_Community_Engagement_Manage

Operations & Community Engagement Manager
The Tot Spot Early Education Academy — Fishers, IN (onsite, both locations)
Starting at $42,000/year | Full-time, exempt | Onsite, both Fishers locations; some evenings/weekends for community
events
About Us
The Tot Spot Early Education Academy — where fun and education meet — operates two early childhood centers in
Fishers, Indiana. We are growing, and we are looking for a relationship-builder and community champion to lead
our employer partnerships, family engagement, and local marketing presence.
The Role
You will be the face of The Tot Spot in the community: building partnerships with local employers, showing up at
festivals, farmers' markets, parades, and family events, and running the marketing engine (social media, website,
branded materials) that keeps our centers full and our families engaged. This is a full-time, exempt, onsite position
serving both Fishers locations, with some evenings and weekends for community events.
What You’ll Do
 Build and grow partnerships with local employers, including outreach, meetings, tours, and ongoing relationship
management.
 Plan and execute family engagement events and represent The Tot Spot at community events such as festivals,
farmers markets, parades, races, fairs, and holiday events — including booth setup, branded materials, family
activities, and lead capture.
 Manage the company social media accounts: planning, posting, and responding to messages and comments in
the Tot Spot voice.
 Keep the company website current, including event listings and enrollment information.
 Capture photos and video at events for marketing use (following photo-release requirements).
 Partner with the leads team to coordinate lead-generation activities and ensure timely follow-up with
prospective families.
 Purchase and coordinate signs, shirts, promotional products, giveaways, printing, and vendor materials within
approved budgets.
 Protect the Tot Spot brand: every material, sign, and post follows our approved brand standards.
 Track results — inquiries, attendance, engagement, leads — and report them to leadership.
What You Bring
 Experience in marketing, community outreach, event planning, customer service, or family engagement
(childcare experience a plus).
 A natural relationship-builder: outgoing, organized, and great at follow-up.
 Strong written and verbal communication skills.
 Comfort with social media, basic websites, and learning new systems quickly.
 High school diploma or equivalent required; associate or bachelor’s degree in business, communications,
marketing, or a related field preferred.
 Ability to work some evenings and weekends for community events.
 Must pass all required background checks and meet childcare regulatory requirements.

Benefits
 Competitive pay aligned with your experience, education, and commitment.
 Paid time off, plus discounted childcare 
 Dental and vision coverage, life insurance, and cancer and disability plans.
 401(k) program to plan confidently for your future.
 Paid training, conferences, workshops, and continuing education support.
 A fun, supportive, family-like team culture.
How to Apply
Apply through this posting with your resume and a brief note about why community engagement work excites you.
We look forward to meeting you!