Job Description - Operator

Description

Supports the hospital by operating switchboard. Answers, screens, transfers incoming and outgoing calls. Monitors alarms and code situations to activate notification systems when directed. Answers calls in efficient manner, uses digital pages as needed. Accesses patient information, uses scripting for all interactions.



Responsibilities
  • Answers calls in efficient manner, uses digital pages as needed. 
  • Accesses patient information, uses scripting for all interactions
  • Supports the hospital by operating switchboard
  • Answers, screens, transfers incoming and outgoing calls. 
  • Performs related duties as required.


Qualifications
    • Education: High School Graduate or equivalent
    • Experience: 6 months as operator or in customer service


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