About Us:

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.

With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.

Job Summary:

Job Description:

Essential Duties and Responsibilities:

• Greet and escort patients to examination rooms; obtain patient consents and insurance information
• Escort patients to and from various destinations; assist patients in and out of examination chairs
• Obtain ocular, medical and family histories; document/update accurately in patients’ electronic medical record
• Explain procedures to patients
• Perform initial patient examinations by measuring, comparing and testing pupils including visual acuity, extraocular movements, eye pressure, color vision, etc.
• Perform automated and manual testing procedures including corneal topography, autorefraction, application, contrast sensitivity, tonometry, Goldman and Humphrey visual fields, Optical Coherence Tomography, A-Scans and B-Scans, etc. as directed by the physicians
• Administer anesthetics, dilation drops, ointments and medications as directed by the physicians
• Assist physicians with minor surgery and patient monitoring
• Complete paperwork for physicians
• Provide information and educational materials to patients concerning procedures and surgeries
• Participate in patient follow-up activities; assist patients with scheduling appointments and verify surgery schedules
• Maintain and clean equipment and examination rooms and working areas; stock rooms and/or order supplies
• Answer and triage patient telephone calls
• Establish and maintain productive working relationships with people inside and outside the department and/or practice

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education and/or Experience:

• High School Diploma or GED
• Certification as an Ophthalmic Assistant
• Retina scoping experience preferred
• 1-3 years experience in an Ophthalmology practice preferred
• Patient care experience required
• Knowledge of Ophthalmology terminology, eye anatomy and medical terminology

Skills and Abilities Required:

• Accurate refraction and applanation skills
• Good written and verbal communication skills to convey and receive information effectively (face-to-face, telephone and electronic)
• Good analytical and judgment skills
• Ability to use computer software programs and systems
• Ability to maintain confidentiality regarding patients, personnel and/or financial data
• Excellent organizational skills to work independently, prioritize, handle multiple tasks and manage time

Safety Requirements:

• Compliance with departmental Health and Safety policies and procedures
• Mandatory TB test annually (based on Department guidelines)

Work Schedule:

• 40-hour workweek
• Hours and days to be determined by the business needs of the department
• May require to travel to off-site locations
• May require on-call duty and the ability to work outside of scheduled work hours, such as Saturday hours when the need arises

Wayne Health is an EEO/AA/Veteran/Disability Employer