Ops Investigation Specialist II - 79900699

Requisition No: 870476 

Agency: Business and Professional Regulations

Working Title: OPS INVESTIGATION SPECIALIST II - 79900699

 Pay Plan: Temp

Position Number: 79900699 

Salary:  $17.00 - $23.00 Hourly 

Posting Closing Date: 03/01/2026 

Total Compensation Estimator Tool

DIVISION of REGULATION
Position Title – OPS Investigation Specialist II

Position # 79900699
Hiring Salary: $17.00 - $23.00 Hourly

*OPEN COMPETITIVE*

***Applicants must complete all fields in the Candidate Profile.  Work history, hours worked, and formal education are required to qualify for this position.  Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

The Work You Will Do:

This position is located within the Division of Regulation, Jacksonville Office. This position is responsible for investigating alleged violations of Florida Statutes and Board rules governing a variety of professions regulated by the department in the counties of Baker, Clay, Nassau, Duval, St. Johns, and Flagler.

Your Specific Responsibilities:

• Interviews complainants, subjects, and other appropriate witnesses. Collects and analyzes corroborative evidence, perform various record searches, review legal documents, review financial data, prepare and serve subpoenas, notices to cease and desist, notices of non-compliance, citations, administrative complaints, and other administrative processes as required. Mediates complaints when appropriate pursuant to Division of Regulation’s policy and procedures.


• Writes comprehensive reports including a chronological presentation of facts and testimony in the prescribed report format used by the Division of Regulation. Testifies truthfully in depositions, criminal, civil and administrative hearings when called upon.


• Perform preliminary investigations in a timely manner to determine the legal sufficiency needed to pursue a full and formal investigation pursuant to division policies. Perform supplemental investigations in a timely manner as directed by the Office of General Counsel or other supervisory personnel within the chain of command pursuant to division policies.


• Respond to reported unlicensed activities of regulated professions pursuant to division policies.


• Conducts covert sting operations, sweeps, or other proactive enforcement efforts in conjunction with various regulatory and law enforcement agencies to combat the unlicensed practice of regulated professions.


• Engage in outreach programs to various governmental agencies, professional associations, trade shows, schools and consumer groups. Provide constructive and positive information to such groups of DBPR’s responsibilities and enforcement activities. Participate in Department directed and approved public relation activities, to include media ride-a-longs. Develops and maintains relationships with other federal, state, county and city governmental entities. Interact and coordinate with these entities to respond to natural or man-made disasters or emergencies. Uses these relationships to aid in the enforcement of statutes and rules governing various regulated practices.

Knowledge, Skills, and Abilities:

• The candidate must be able to communicate clearly and effectively both in verbal and written forms.


• Possess analytical skills necessary to identify violations of statutes and rules, and identify elements of the alleged violations.


• Must be proficient in the use of computers. Proficient in windows based computer software programs, i.e. Microsoft Word, Excel and Outlook.


• Must be able to operate a motor vehicle safely in different driving environments.


• Ability to work flexible hours within the regional boundaries and occasional overnight travel within the state of Florida

Minimum Requirements: 

• Four (4) or more years’ of regulatory-related experience; and


• Investigative experience; and


• Experience formatting, editing, and creating comprehensive investigative reports using Microsoft Word; and


• A valid Florida Driver’s License is required


• Ability to work flexible hours with regional travel and occasional overnight travel

Preferred:

• Bachelors’ degree from an accredited college or university in a regulatory-related field; or


• Associates’ degree (in any field) & 2 years regulatory-related experience.


• Knowledge of Construction Industry, Cosmetology, Barber, Community Association Management, and Veterinary Medicine. 

Applicant Note: 

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration

If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
 
NOTE: This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
 
Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

 
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. 
 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.