Optical Department Manager

POSITION SUMMARY: The Optical Department Manager supervises the Optical staff within the surgical department of the practice. This position requires a strong leader with the ability to lead, develop, and motivate staff to ensure optimal efficiency and deliver the highest quality of patient care.  

Location: Lind EyeCare & Optical. Kearney, NE

 WHAT WE OFFER: 

• Annual salary based on previous supervisor and industry experience. 


• 6.5 Paid Holidays + 2 Floating Holidays to be used at your discretion


• Up to 10 days of PTO within first year of employment


• Company-sponsored Career Development Program aligned with American Optometric Association - With wage increases!


• Benefits including major medical, dental, vision, 401k, and Employee Assistance Program

ESSENTIAL RESPONSIBILITIES: 

• Develop and guide staff to ensure consistency in performance and improve efficiencies. 


• Coordinate patient scheduling and monitor patient flow throughout the office, ensuring timely patient services. 


• Verify accuracy of data entry of patient insurance, charge entry, and payment balances on a daily and monthly basis. 


• Maintain inventory of all medications and supplies to ensure each examination room, the optical lab, and the office is well stocked accordingly. 


• Evaluate staff performance and provide additional training as necessary. 


• Assist staff in their essential responsibilities, as necessary. 


• Provide a safe, clean, organized and inviting environment for both patients and staff. 


• Perform other duties and assume various responsibilities as determined by the Practice Manager and doctor(s).  

EDUCATION AND/OR EXPERIENCE: 

• High school graduate, or equivalent  


• Previous experience in ophthalmology is preferred 


• Previous experience with supervision is required


• Previous experience in medical coding/billing is preferred. 

COMPETENCIES:  

• Excellent interpersonal, written and verbal communication skills   


• Decisive leadership with above average judgment 


• Detail oriented, self-starter, with strong organizational skills  


• Able to effectively sustain multiple, simultaneous tasks  


• Ability to lead, motivate, and promote a team environment  


• Ability to build and maintain good rapport with the doctors, staff and patients, and handle situations with confidence, tact and resourcefulness 


• Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment 

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): 

• Physical Activity:  Standing for sustained periods of time, Talking, Hearing.   


• Physical requirements: Light work. 


• The worker is required to have close visual acuity to perform each activity. 

PERSONAL DEVELOPMENT: 

• Staff members are required to meet training expectations within the initial 90-day orientation period. 


• Obtaining certification in ophthalmic field is encouraged.  The company will provide assistance to all employees eligible for the Employee Career Development Program.