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Order Coordinator

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Job Description - Order Coordinator


Join the Pack at Pet Food Experts!

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. 

At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team!

What You'll Do:

The Order Coordinator is responsible for printing, organizing and dispatching routed orders.

  •  Read work orders and receive verbal instructions for work assignments to print, organize, separate, scan and assign customer orders/pick tickets,
  • Provide communication and support between sales and warehouse teams including reviewing emails for deleted orders, route and quantity changes and responding to the team in a timely manner.
  • Review and maintain workbooks, refresh and finalize queries
  • Monitor and communicate work volume to the Management Team.
  • Maintain a clean and organized work area
  • Perform functions, accountabilities and supporting activities while complying with safety procedures, rules and regulations including GMP guidelines.
  • Assist with and within other warehouse areas and functions as needed.

What We're Looking For:

  • Experience in safely operating warehouse equipment (e.g. forklift, pallet jack, high reach truck), preferred
  • High degree of skill and dexterity in operation and safe control of warehouse equipment
  • Strong attention to detail and accuracy required
  • Experience and certification for an electric pallet jack, a plus
  • Experience with Infor WMS, a plus

Why You'll Love Working Here:

Pet People, First and Always: We’re a company built on relationships—both with our team and the independent pet community we serve.

  • An Industry on the Move: With our recent expansion, we’re more connected than ever, creating career growth opportunities at every level.
  • Culture of Care: From employee wellness to professional development, we invest in YOU.
  • Fun & Furry Perks: Think company events, supportive colleagues, and a community that actually cares.

Schedule: Monday- Friday: 1:00pm- Until work is complete
Application Deadline: Ongoing

Pawsome Perks of Joining PFX: 

  • No Scheduled Weekends! – More time for family, adventures, or just lounging with your pets.
  • Full Benefits Package – Medical, dental, and vision to keep you feeling your best.
  • 401(k) with Employer Match – Because your future matters.
  • Safety Footwear Reimbursement – We help keep your feet comfy and protected!
  • Overtime Pay – Extra $$ for extra hours (because your time is valuable).
  • Paid Holidays – Celebrate, relax, and recharge—on us!
  • Employee Discounts on Pet Food & Supplies – Because your pets deserve the best, too!

Ready to join the pack? Apply today.


Want to go beyond the job description? Follow @LifeatPFX to explore employee spotlights, real team moments, and an authentic look at how our culture comes to life across our network.  

*Any offers of employment are contingent upon passing a required background check

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. 


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