Shift: 2nd shift
Facility: (Order Fulfillment Center) 29495 F.A. Lennon Drive, Solon OH 44139
Salary Grade: Hourly D (D)
Hiring Manager:
Position Title (Internal / External – If Applicable): | Order Fulfiller - Level 2 Light | FLSA: | Non-exempt |
Job Code: | OF2L | Salary Grade: | Hourly A |
Position Reports to: | Production Supervisor | Functional Group: | Operations |
Approved By: | Department Manager | Date Approved: | 3/30/2023 |
Position Summary:
Order Fulfiller Operator Level 2:
At this level, the associate has demonstrated proficiency to do their job with only limited help while maintaining performance objectives on standard work processes. This includes recognition of routine problems and the ability to keep the process running by making appropriate adjustments to correct the problems.
Essential Duties & Responsibilities: |
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Daily Activities may consist of:
Picking
Forward Putaways
Location Audits
Pallet delivery
Spring Sorting
Attend SOS (Start of shift) meeting on time when applicable.
Use all required PPE (Personal protective equipment)
Meet or exceed and maintain productivity and quality standards.
Uses Swagelok documentation necessary to perform job functions.
Identify abnormal parts or abnormal equipment operation.
Responsibilities:
Minor troubleshooting skills required.
Convey or appropriately move materials and items from designated areas.
Picks customer orders from stock and stages appropriately.
Marks materials with identifying information.
Record quantity of materials or items received by Inventory Control Systems.
Weighs or counts items for distribution within plant to ensure conformance to company standards.
Maintains stock orientation in primary and secondary storage locations.
Uses computer to enter transactions and maintains inventory accuracy using Inventory Control Systems.
Performs other miscellaneous duties as assigned in a safe and efficient manner.
Demonstrates effective participation in Lean Events when given the opportunity.
Report any safety issues or concerns to your supervisor immediately.
Report any / all PIE (Power Industrial Equipment) incidents to supervisor immediately.
Education and/or Work Experience Requirements: |
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Required:
Warehouse/Order Fulfillment experience preferred or related job aptitude (e.g., ability to troubleshoot and follow instructions)
Able to read and follow standard work instructions.
Support company philosophies, systems, and policies by:
Being accountable, taking ownership of actions and inactions
Interacting with others in a constructive, professional manner
Displaying integrity
To be fully qualified as a Level 2 Order Fulfillment Operator, all skills/knowledge, performance, and competency requirements must be met to be eligible to move to Order Fulfillment Operator Level 3.
Must be affiliated with a CARF certified organization.
Preferred:
Basic warehouse knowledge preferred.
Capable of using warehouse equipment including Pick Carts, Scanners, Freight Elevators, Pallet Jack, etc.
Customer Focus, Reliability and Integrity, Flexibility, Teamwork, Communication, Accountability
Job Level- Order Fulfiller Level 1
Critical Competencies: |
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Customer Focus:
Takes personal responsibility for quality and fulfilling orders on time.
Direct and assist others in getting required support work completed in a timely manner.
Independently display prioritization skills
Understand and anticipate the internal customers’ needs and initiate action to meet them.
Meeting customer needs is their driver.
Reliability and Integrity:
Looking for ways to improve.
Admits own mistakes.
Drives improvements and helps others make a positive impact on quality and plant metrics.
Along with providing it themselves, it encourages others to provide reliable information.
Supports organizational changes positively through actions and words.
Flexibility:
Eager to acquire new skills.
Willing and positive attitude through changes and reassignments
Always willing to be flexible in their schedule.
Shares knowledge that they have obtained with others.
Open to taking on new challenges.
Can easily be interrupted or redirected to a new task, or site based on Swagelok’s needs.
Teamwork:
Works with others to meet customer needs.
Define success in terms of the whole team.
Creates strong morale and spirit within the team by encouraging others and making them feel valued and important.
Facilitates Root Cause analysis effort for equipment reliability.
Facilitate Shift Start up and departmental meetings.
Promotes group reputation in a positive manner.
Effectively coordinates resources to achieve ZCD.
Promotes group reputation in a positive manner.
Communication
Communicates well with all different levels in the organization (shop floor, office, engineering, supervisors, managers, directors, lean leaders, etc.)
Promotes one's own ideas and information with others.
Drill-down to root cause in all work order solutions
Communicate through appropriate escalation channels when required.
Is a voice for Quality and will take time to explain theories and philosophies
Receives input from others.
Accountability
Drives team goals and results.
Takes ownership of the actions and results of the team as a whole
Coordinate, communicate, and execute in the absence of supervision.
Control emotions and reactions according to the situation and the audience
Provides accurate and detailed documentation including the use of SIS.
Provides feedback to Supervision and guidance for other specialists in training.
Working Conditions and/or Physical Requirements: |
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Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Physical Requirements: Must be able to lift Kegs and Boxes regularly between 25 - 35 pounds and occasionally between 35 - 50 pounds. Considerable standing, stooping and bending and reaching is required.
May be required to pass pre-employment and annual Vision Acuity tests.
Ability to work between 20 and 30 hours a week.
Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.
Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.
This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.
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