Order Processing Clerk

Overview

We are seeking a detail-oriented individual to join our team in a crucial administrative role. This position is vital for ensuring the efficient processing of orders within our organisation.

Key Responsibilities

• Receive and process customer orders accurately and efficiently.
• Maintain up-to-date records of orders and inventory.
• Communicate with customers regarding order status and any issues that may arise.
• Collaborate with the sales and logistics teams to ensure timely delivery of products.
• Assist in resolving any discrepancies related to orders.

Requirements

• Proven experience in an administrative or order processing role.
• Strong organisational skills and attention to detail.
• Proficiency in using order management software and MS Office Suite.
• Excellent communication skills, both written and verbal.
• A proactive approach to problem-solving.

Nice to have

• Experience in the window and door industry.
• Knowledge of supply chain processes.
• Familiarity with customer relationship management (CRM) systems.