Orders Management Coordinator and Administrative Assistant

Orders Management Coordinator and Administrative Assistant 

AccordCare & Family of Companies
Full-Time | Operations Department

Make an Impact in Healthcare Operations

Activa Home Health and AccordCare (AccordCare & Family of Companies) are looking for a highly organized, detail-oriented professional to join our team immediately. This dual-role combines Home Health Orders Management with Administrative Assistant responsibilities, supporting daily operations while ensuring timely, accurate physician documentation and regulatory compliance.

If you thrive in a fast-paced healthcare environment and enjoy organization, communication, and problem-solving, we'd love to hear from you.

What You'll Do

Orders Management 

• Process, track, and manage Physician Orders, 485 Certifications, Re-Certifications, and Face-to-Face (F2F) documentation.


• Manage physician orders through EMR/EHR systems and physician portals.


• Review documentation for accuracy, signatures, dates, and Medicare compliance.


• Upload and maintain complete patient records in the EMR.


• Monitor outstanding orders and follow up with physician offices to obtain signed documentation.


• Maintain accurate physician contact information.


• Generate order reports and provide status updates to leadership.


• Work closely with Clinical Resource Managers, Home Health Liaisons, and Administrators.


• Support Medicare compliance, ACHC standards, audits, and survey readiness.


• Identify process improvements to increase efficiency and reduce reimbursement delays.

Administrative Assistant (AccordCare)

• Provide administrative support to leadership and office staff.


• Answer phones and direct calls professionally.


• Greet visitors and maintain a professional office environment.


• Manage filing, scanning, faxing, correspondence, and document organization.


• Assist with calendars, meetings, reports, and data entry.


• Maintain office supplies and administrative records.


• Support special projects and daily office operations.

Qualifications

Required

• Experience in Home Health


• Knowledge of Medicare documentation


• 1-2 years Administrative or office experience


• Ability to multitask and prioritize


• Strong attention to detail


• Excellent communication and organizational skills


• Strong Microsoft Office skills (Word, Excel, Outlook)


• Professional phone etiquette


• High School Diploma or GED 

Preferred

• Experience in Home Health, Hospice, Hospital, Medical Office, or Healthcare Administration


• Experience with EMR/EHR systems


• Knowledge of Medicare documentation, HIPAA, and healthcare compliance


• Associates degree

What We're Looking For

• Experience in Home Health


• Knowledge of Medicare documentation


• Organized and dependable


• Detail-oriented


• Strong communicator


• Self-motivated


• Positive team player


• Professional and customer-focused


• Able to manage multiple priorities in a fast-paced environment

Compliance & Safety

• Maintain HIPAA compliance and patient confidentiality.


• Follow agency policies, Medicare Conditions of Participation, and ACHC standards.


• Report accidents, incidents, and safety concerns promptly.


• Respond appropriately in emergency situations.


• Support patient rights, infection control, and agency survey readiness.


• Attend required meetings and training.

Why Join Us?

✔ Hiring Immediately

✔ Full-Time, Stable Position

✔ Supportive Team Environment

✔ Career Growth Opportunities

✔ Meaningful Work That Supports Patient Care

Apply today and become an essential part of the AccordCare & Family of Companies team!

This role requires a screening through the Care Provider Background Screening Clearinghouse. For more information, visit their website at https://info.flclearinghouse.com/education-awareness