OSH Director of Site Operations-SR38 (Business Operations Administrator 1)

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Deputy of Site Operations-Oregon State Hospital

We have an exciting executive level recruitment for a Deputy of Site Operations, at the Oregon State Hospital.  As a member of our leadership team, this is a fantastic opportunity for someone experienced in complex facility management in an institutional or locked facility setting.  The Deputy of Site Operations will be responsible for developing structured operational programs that support safety and continuity of services across the hospital, 24/7/365. 

Oregon State Hospital, a Joint Commission and CMS certified public psychiatric hospital, provides psychiatric evaluation, diagnosis and treatment for mentally and emotionally ill adult and geriatric populations committed by the Oregon courts as part of the state mental health system. The Oregon State Hospital is the largest division of Oregon Health Authority with approximately 3,000 positions across the hospital, approximately 700 patients across two campuses, one in Salem and the other in Junction City. 

OSH Vision: We are a psychiatric hospital that inspires hope, promotes safety, and supports recovery for all.

OSH Mission: to provide therapeutic, evidence-based, patient-centered treatment focusing on recovery and community reintegration, all in a safe environment.

OSH Values

• Humanity
• Equity
• Wellness
• Partnership
• Transparency
• Performance Excellence

Position Overview

This position is a key part of Oregon State Hospital's business operations, reporting directly to the CFO/COO, under Administration, Finance and Operations.  The Administration, Finance and Operations division guides and oversees administrative, business and site operations across the hospital system.  The sections of this department provide structure and support to direct care operations in the areas of safety, security, training and education, technology services, facilities management, general operations, patient financial services, fiscal, budget, data and analysis, and utilization management.   

Operations Management Duties

• Provide management direction on hospital-wide, non-clinical operational issues that lie outside of other OSH functional areas.
• Oversee departments that comprise Site Operations – Safety, Security, Facilities, and Support Operations for OSH. 
• Serve as a key advisor to the CFO/COO and as a member of the Business and Site Operations leadership team.
• Direct and oversee the development of a full-scale Emergency Management Plan that ensures patient care and safety in the event of a significant emergency. This plan will include a Continuity of Operations Plan (COOP) consistent with Oregon Health Authority and the Governor’s priorities.
• Oversee the development of reports and management studies related to OSH site operations, resource development and cost recovery to evaluate program activities. Report on findings and recommend changes to CFO/COO and Senior Leadership.
• Provide guidance to department directors on design, implementation, and evaluation of business systems, practices and administrative processes.
• Ensure coordination across all assigned units to work in collaboration with other departments across OSH.  Identifies opportunities to reduce barriers, mitigate risks, improve efficiency and ensure effectiveness of business processes. 
• Provide oversight of statements of work and business components of contracts and agreements. Review and edit statements of work of personal services contracts, intergovernmental agreements and inter- or intra-agency agreements for clarity and completeness, as well as unintended risks. Serve as contract administrator for cross-section contracts, monitoring and evaluating contractor performance.

Leadership Responsibilities

• Act on behalf of the CFO/COO to drive OSH priority initiatives that cross over multiple departments and functional areas.  Convene and lead workgroups.
• Ensure administrative and operational alignment across campuses in support of patient centered services.
• Serve as a key advisor to the CFO/COO and OSH Sr Leadership Team on hospital-wide site operational matters.
• Advise and assist OSH with division, and section goal setting, policy making, and strategic planning.
• Lead programs in a manner encompassing the overall hospital strategic direction and identified priorities.
• Participate in OSH-wide and agency-wide workgroups to establish policies and protocols. Represent OSH as delegate for CFO/COO on Agency workgroups and committees.
• Assist in coordinating activities with other agencies in areas of mutual concern to ensure compliance with established policies, objectives, program priorities and applicable laws, rules and regulations.

Work Environment

This position’s daily work is performed within a psychiatric hospital environment in the presence of people experiencing or living with mental illness whose behavior may be unpredictable and may act out verbally or physically. The nature of this work will require that you be able to flex hours when necessary to complete time sensitive projects or ensure the safe and efficient operation of our 24/7/365 operation, traveling from Salem to Junction City on a weekly or bi-weekly basis.

Oregon State Hospital-Who We Are

For a full review of the position description, working conditions, and duties,  click here.

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all. 

Minimum Qualifications

Five years of management experience; OR two years of management experience and a bachelor’s degree in a related field.

Desired Attributes

• Demonstrated experience in developing and actively maintaining an emergency preparedness program, preferably for a hospital or institution.
• Proven ability to design and oversee emergency response protocols, including live events, drills and table-top exercises. Must have demonstrated experience and competency in developing Continuity of Operations Plans (COOP).
• Knowledge of safety, security and facility operations in a locked facility/institution that allows incumbent to oversee strategy and development of policies. Experience leading operations is preferred.
• Experience with the Project Management Body of Knowledge (PMBOK), LEAN principles strongly desired.
• Demonstrated experience in negotiation of contracts and agreements.
• Demonstrated experience leading and facilitating large committees containing members with diverse perspectives.
• Experience establishing vision, strategy, setting long-range administrative direction, and establishing cross agency policies, goals and functional requirements.
• Experience in and understanding of state, local and federal government systems and operations.

How to Apply:

At the time of application, ensure the work history in your applicant profile is up to date, and attach a current copy of your resume and cover letter. Please include in your application (1) a cover letter (2 pages maximum) addressing how you meet the minimum qualifications and desired attributes and preferences as appropriate and (2) a resume detailing your lived, learned and professional experience.  

*Failure to provide a resume or cover letter will disqualify you from consideration.

• Internal Candidates: Current State of Oregon employees must apply through the employee Workday login. Be sure to follow all application submission requirements. 
• If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact: Melissa M. Perez at (503) 949-3078 or [email protected]

After You Apply:  

• Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them. 
• Remember to check your email (including your junk folder) and Workday inbox for updates on your application. 
• We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.  

Reminders:  

Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job! 

This announcement is for one, full-time, permanent, management service, Deputy of Sight Operations position in the Business Operations Administrator 1 classification SR38 based in Salem, Oregon. This is a on-site. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.  

• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline.
• This is an open competitive opportunity, so anyone interested is welcome to apply. We encourage you to review and follow the instructions for applying carefully.  
• If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact Melissa Perez, SPHR at (503) 949-3078 [email protected]

Additional Details 

Employment at Oregon State Hospital is contingent upon passing a background check including a criminal records check, drug screen, and a driving records check that meets OHA criteria at the time of hire and throughout employment. 

Helpful Links & Resources 

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources  

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.  

OHA strives to be an anti-racist organization working to eliminate health inequities in Oregon by 2030.