OSS Subject Matter Expert

In this role, you will work closely with development teams to build, integrate, test and deliver new and updated functionality. You will develop solutions, troubleshoot problems, deploy and integrate products and provide migration support.

Primary responsibilities:

·         Responsible for providing SME support for the InfoVista Performance Management Suite / VistaInsight

·         Provides tier 2/3 support for network performance management applications.

·         Will support the design, integration, test, and deployment of new performance management functionality.

·         Create necessary documentation and train team as and when needed

Location - Charlotte, North Carolina. We look forward to working with you on this exciting opportunity!

Experience:

·         Bachelor's degree or equivalent experience/combined education, with 6+ years of experience in InfoVista

·         Experience with Performance Management

These Qualifications Would be Nice to Have:

·         Solid foundation in networking concepts

·         Experience with developing scripts using Perl, Shell, or PLSQL languages.

·         Ability to work independently in a fast pace environment