Osteria Shift Supervisor at Paradies Lagardère OKC

Shift Supervisor

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are seeking passionate and driven leaders to join our team as Shift Supervisors in a diverse and inclusive retail and dining environment. Our part-time and full-time opportunities offer a rewarding career experience within our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

• Career advancement opportunities


• Fun work environment


• Medical benefits


• Company Paid Time Off


• Premium pay for worked holidays


• 401(k) Program


• Online learning system


• Associate recognition programs


• Merchandise and dining discounts


• Transportation and parking assistance

How You Can Make a Difference

Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the traveling public. As a Shift Supervisor, you will lead day-to-day operations by supporting team members, ensuring exceptional guest service, and maintaining high standards of operational excellence.

Essential Duties and Responsibilities

• Lead and motivate team members to deliver exceptional customer service and meet operational goals.


• Oversee shift operations and ensure compliance with company policies, procedures, and brand standards.


• Support staffing needs by assigning duties, providing coaching, and assisting with training and development.


• Monitor service quality, resolve guest concerns, and create a positive customer experience.


• Ensure adherence to all food safety, sanitation, health, and safety regulations.


• Conduct opening, closing, and shift change procedures accurately and efficiently.


• Assist with inventory management, product ordering, receiving, stocking, and merchandising as needed.


• Maintain proper cash handling procedures and support accurate register operations.


• Monitor labor, productivity, and operational performance to achieve business objectives.


• Maintain a clean, organized, and safe work environment for guests and employees.


• Communicate effectively with management regarding operational issues, staffing concerns, and business opportunities.


• Lead by example and promote a culture of teamwork, accountability, and guest-focused service.