Outreach Case Manager

Church at the Park believes that a diverse workforce and inclusive workplace culture enhances our ability to fulfill our mission. We strive for equality and justice in the way people are treated and the opportunities they have to succeed by working to address racism, unequal treatment and other barriers to inclusion. We strongly encourage candidates from diverse backgrounds (including communities of color, the LGBTQIA+ community, veterans, and people with disabilities) to apply and join us in our work. We welcome your resumes even if there is not a position currently available that fits your interest and experience.

The Outreach Case Manager reports to the Shelter Manager or Navigation Services Manager to work with those who are unsheltered. This position is responsible for helping assist people move from unsheltered living situations to emergency shelters and stable housing. The outreach teams regularly visit known populated camps to build relationships with those who are unsheltered. The Outreach Case Manager will collaborate with other community partners and participate in joint outreach efforts to assist people in getting housing assessments, sign up for Oregon Health Plan (OHP), acquire documentation needed to get housed, and help those who are unsheltered get connected to local resources. The Outreach Case Manager will focus on one or more of the following areas: Outreach Case Management for adults,  case management and outreach for singles, couples, and families, and/or community health work and health and housing integration.

Wage: $25.13 + DOE + DOQ

Hours: Monday - Friday 8am - 4:30pm

Benefits: Employer Paid Healthcare, Vision, and Dental Insurance. Flexible Spending Account, Employee Assistance Program, discounted gym membership, 6 weeks of PTO per year, and much more!

•  Associate Degree in human services, social work, sociology preferred. Can substitute years of experience for degree requirements. 
• Two years of case management or social services experience; and/or equivalent combination of education and experience preferred.
• Knowledge of and experience in using trauma-informed care principles required. 
• Demonstrated experience in mediation between persons exhibiting escalated behavior required.
• Must have valid Oregon Drivers license; must have been a licensed driver for at least 2 years; must have a driving record that permits coverage under C@P’s company insurance.

• Develop relationships w/ unsheltered to work towards engagement.
• Support unsheltered individuals to take the next step in stability through accessing resources, including Oregon Health Plan, domestic violence intervention, drug and alcohol treatment, behavioral and mental health services, and others.

• Break down barriers to obtain shelter and housing opportunities.
• Assist unsheltered individuals and families by providing housing navigation.
• Coordinate health integration at existing shelters, including, but not limited to, the managing of scheduling and connecting people to appointments.
• Enter data in HMIS and assure data quality.

• Cultivating mission and values of C@P by developing and working with community partners.
• Network and attend meetings with other social service agencies to promote interagency cooperation and coordination.
• Participate in the collaborative outreach efforts alongside partnering organizations, including Salem Housing Authority, HIV Alliance, Easter Seals, ARCHES, and Northwest Human Services.
• Attend required training, team meetings, and learn policies and procedures for CAP operations.

• Triage crises in the field.

Work environment: Close quarters with vulnerable people including individuals without stable living situations who may be struggling with mental health and substance use concerns. Indoor/Outdoor work environment with frequent interruptions and demands, and occasional unpredictable behavior. Frequent walking through camps, which may have unstable surfaces (mud, roots and rocks on ground). This position requires walking long distances outdoors in adverse weather conditions. Going up and down stairs multiple times a shift. Must be able to push, pull, and/or lift 50 pounds or less.  Driving between Church at the Park operated and managed sites.

Transportation Policy:

To receive and maintain authorization to drive a Non Profit vehicle, a driver must:  

Drivers must have a valid driver’s license of the state they reside in. Employees who are hired with an out of state license will be given 30 days (subject to DMV availability) to acquire a license for the state in which they reside.

Drivers should have at least (2) years driving experience and be at least 18 years old.  

In the past three by (3) years, drivers should have no more than: 

Two (2) At-Fault Accidents, (proof of not-at-fault status for accidents must be received to rescind this. Your personal auto insurer or DMV can assist with this information.

Three (3) Minor Moving Violations, (personal and/or business) 

Four (4) Non-Moving Violations, such as: Failure to Appear (FTA), License not in possession, or No Proof of Insurance/Registration. 

Four (4) or more in combination of the above a, b, and c.  

In the past four (4) years, drivers should have zero (0) Major Moving Violations such as: 

Driving while Suspended/Revoked and/or Invalid License Exhibition of Speed - Speed Contest,

Reckless Driving,

Driving Under the Influence (DUI) 

Vehicular Manslaughter,

Leaving the Scene of an Accident (Hit and Run) 

Speeding in excess of 100 mph, etc. 

Work environment:

Close quarters with vulnerable people including individuals without stable living situations who may be struggling with mental health and substance use concerns.

Mission Statement: Creating a table of love and acceptance for those who need it most. Empowering people to change their lives and exit poverty by providing vital services and community leadership.

No job offer is final until a drug screen and criminal history check are complete.