Outreach Worker

Description

BASIC FUNCTION:   The Outreach Worker plays a vital role in engaging individuals in the community who are impacted by substance use. This position involves proactive outreach, relationship-building, and linkage to treatment services. The Outreach Worker serves as a bridge between community members and the agency’s substance use disorder treatment programs, aiming to reduce barriers to care and support long-term recovery.

MAJOR DUTIES:

• Canvass, engage and be a presence in areas with a high concentration of people with substance use disorder
• Outreach new and current clients in promoting service goals and escorting clients when needed 
• Communicate and build relationships with all community stakeholders 
• Researches potential referring agencies and participates in preparing marketing materials. 
• Contacts referring agencies and provides on-site presentations to staff about LESC’s programs.
• Gives feedback and offers solutions to LESC intake staff as to referral problems that arise.
• Ensures that clients, that is, both referrals and referred individuals are satisfied by the referral process  and services.
• Represents LESC at fairs, workshops, conferences, etc.
• Participates in the Utilization Review Team meetings.
• Document client engagements, area  reports, and special assignments 
• Drive outreach van
• Canvass for individuals with substance use disorder throughout the 5 boroughs
• Provide education about substance use disorder treatment, harm reduction, and recovery resources.
• Develop trust and rapport with individuals in the community to encourage treatment engagement.
• Conduct initial screenings and assessments to determine eligibility and appropriate level of care.
• Collaborate with clinical teams to schedule appointments, provide transportation coordination, and ensure  warm handoffs to treatment providers.
• Maintain detailed and timely documentation of outreach encounters, referrals, and follow-ups.
• Build and maintain relationships with community partners, shelters, law enforcement, and health care providers to support referrals and coordinated care.
• Attend team meetings, case conferences, and training as required.
• Advocate for client needs while respecting confidentiality and professional boundaries.
• Other duties as assigned 

SCHEDULE: Full Time

SALARY: $35,000 - $35,000 / year + Commission 

LOCATION: New York

We offer excellent benefits including:

• Generous time off that includes 4 weeks of vacation
• Medical, Dental, and Vision Insurance
• Discounted Commuter benefits
• Life insurance & Long term disability
• Eligible for Federal Student Loan Repayment Program
• Training and other additional voluntary benefits

To join our diverse team, please include salary requirements with your resume/application submission.

Please visit us at www.lesc.org

EEO Minorities/Women/Disabled/Vet

Requirements

Qualifications/Educational Requirements:

• High School diploma or GED required
• Computer and mobile device competent
• Lived experience required
• Certified Recovery Peer Advocate (CRPA) preferred, not required
• Valid NYS driver’s license; CDL preferred