Outside Sales Representative - Maintenance

The purpose of your role as a Maintenance Sales Representative

The Maintenance Sales Rep sells HVAC and plumbing maintenance agreements through cold calling, prospecting, lead generating, and establishing relationships with prospective clients.

Sales Strategies:

• Make “cold calls” through various media as required in representatives’ specific area or as designated by Sales Manager and/or General Manager


• Emphasize product features based on analyses of customers' needs and company service capabilities


• Compute customer's owning and operating costs pertaining to HVAC, plumbing, and energy. Estimate savings from new service agreements


• Prepare sales presentations or proposals to explain agreement applications


• Develop and identify prospects from current clients, referral leads, and other sources


• Understand the prospect’s organization and decision-making process. Anticipate and answer objections. Commit the prospect to decision making timetable


• Know the customer and understand the market forces to effectively sell price escalations. Promptly respond to notices of cancellation with a well-researched salvage plan

Business Development:

• Execute business development action plans for defined vertical markets.  Monitor sales activities through CRM


• May be assigned to represent one segment of the company in a specialized market


• Provide input and feedback on issues relevant to prospect programs and needs


• Build rapport and productive working relationships with customers, vendors, and other outside agents. Effectively represent the company’s interests and outside agents to maximize profits

Mechanical Systems Knowledge:

• Accurately appraise and inventory systems components, evaluate general conditions and recommend the best maintenance solution


• Recognize project opportunities and pass leads to appropriate personnel


• Plan and attend industry trade lunch and learns to acquire basic HVAC and plumbing knowledge

Team Collaboration:

• Ride along with Service Technicians to develop relationships and acquire an understanding of services that company provides


• Build and maintain rapport and positive working relations with field, office, and management personnel to resolve problems, exploit opportunities, and maximize profits

Other:

• Participate, when appropriate, with operations in vendor selection, timely purchase and delivery to assure prompt customer service


• In a timely fashion, prepare complete, clear, and concise reports, proposals


• Understand credit policy. Feedback information and observations to the company to minimize risk exposure. Understand collections policy and interface with customer as required to resolve collection issues and assure prompt payment

What we're looking for in you

• Bachelor’s degree in business or construction management preferred


• 2+ years new business development and sales experience


• 2+ years proven ability to strategize, present, and close sales


• 1+ years prospecting and appointment setting/cold calling


• Prior experience selling HVAC maintenance plans preferred

Your life at Harris

As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you!

From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country.

Harris Benefits + Compensation

• Medical, dental, vision, and life insurance


• 401K with company match


• Vacation time, sick time, and paid holidays


• Paid Parental leave


• Sales Incentive Plan

Visit our Careers Page for additional benefit details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance

Pay Range: $60,417 - $90,625 per year.

The actual salary offer will vary by candidate based on a wide range of factors such as specific skills, qualifications, experience, and location.