Outside Sales Technical Specialist - Cleveland, OH

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.  

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. 

Together, Endress+Hauser and The Kendall Group work as trusted partners—combining global innovation and instrumentation expertise with strong local presence and service to deliver reliable automation solutions to customers across a wide range of industries.

What is the role about? 
Reporting to the Sales Manager, the Outside Sales Technical Specialist is a key member of the Forberg Smith outside sales team. In the Outside Sales Technical Specialist position, the individual will be responsible for supporting and growing current customers, strategizing and implementing revenue generating sales activities, and developing an ownership mindset for your assigned territory. Sales functions include territory management, customer interaction, prospecting for new customers, contract/pricing negotiation, product presentations, inventory management, uncovering needs, and closing sales. The Outside Sales Technical Specialist will be placed in an established account base and will be required to achieve sales and margin objectives. 

Which tasks will you perform?

• Manage, grow, strategize, and support the assigned territory 


• Work alongside an established team covering multiple states in the Midwest market 


• Generate profitable orders and meet or exceed annual sales targets 


• Actively seek out new clients to expand the assigned territory 


• Maintain strong and trusted relationships with manufacturers and customers 


• Regularly analyze your field activities, determine the improvements required, act on them, ultimately bringing a high level of productivity and efficiency 


• Monitor and review all quotations, professionally follow-up, and maximize sales 


• Develop a full understanding of your client base, territory, competition, and market 


• Communicate clearly and efficiently, negotiate effectively, manage sales planning skills 


• Identify all sales opportunities and work earnestly to convert them to orders 


• Perform other duties as assigned 

What do we expect from you?

You will have (required):

• Bachelor’s degree, technical degree, or equivalent combination of skills and experience 


• Minimum 1-year experience in outside sales


• Proficient with Microsoft Office products (e.g. Word, Excel, etc.) and the ability to learn new software; business acumen, including problem solving skills, critical thinking, and analytical abilities 


• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
  
  
  
  • While performing the duties of this job, the employee is regularly required to sit, talk, and hear. 
  
  
  • The employee must be able to stand, walk, climb, and operate a vehicle 
  
  
  
  


• Must be able to travel; customer visitation and offsite work activities


• Required to possess and maintain a valid driver's license 

You may have (preferred): 

• Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving environment 


• Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills; strong influencing skills 


• Minimum 2 years sales experience


• Experience with process control instruments (level, flow, pressure, temperature, system components, valves, analysis, and filtration) and core markets inlcuding power generation, chemical, pharmaceutical, oil & gas, biotech, food & beverage, semiconductor, water treatment, renewable fuels, automotive, aerospace, steel, general manufacturing, R&D, OEM, EPC, and industrial contractors. 

What can you expect from the Kendall Group

• Base salary + Incentive-pay plan


• Comprehensive healthcare, dental, and vision

Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.