Outside Service Estimator

Description

• Build and maintain strong relationships with clients, providing exceptional customer service and follow-up.
• Identify opportunities for additional services and upselling based on customer needs.
• Maintain accurate records of estimates, customer interactions, and follow-ups with weekly call logs and funnels sheets.
• Conduct on-site assessments of trailers to evaluate service needs and determine accurate estimates for repairs, modifications, and maintenance.
• Prepare detailed and competitive service quotes, ensuring clarity and accuracy.
• Collaborate with service technicians to gather technical information and ensure estimates reflect necessary work.
• Stay up to date with industry trends, materials, and pricing to provide informed recommendations.
• Assist in the development of marketing strategies to promote service offerings.
• Identify and research potential local customers through various channels, including online databases, social media, and community events.
• Initiate contact with prospective customers via phone calls, emails, and in-person visits to introduce our products/services.
• Schedule and conduct meetings with potential customers to present our offerings and address any questions or concerns.
• Attend local networking events, trade shows, and community gatherings to promote our brand and generate leads.
• Achieve and exceed monthly and quarterly sales targets and performance metrics.
• Other duties as assigned.

• 2+ years of Outside Sales experience with a proven sales record
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong knowledge of trailer components, repair processes, and service requirements.
• Proficiency in using estimating software and CRM tools.
• ERP experience is a plus, experience with Adjust-rite and/or Karmak operating systems, preferred.
• Strong analytical skills with attention to detail.
• Valid driver’s license and willingness to travel for on-site evaluations up to 75% of the time within a given territory.
• Highly self-motivated with an aggressive “go-getter” attitude.
• Technical certification related to trailer repair or maintenance preferred.

• Must be able to lift/carry 25-50lbs occasionally

• Competitive Compensation
• Competitive Benefits (Medical, Dental, Vision, 401k with Match & More!)
• Generous PTO and Paid Holidays
• Wellness Discount
• Parental Leave
• Employee Referral Program
• Employee Assistance Program
• Opportunities to gain experience professionally
• Positive growing company culture
• Team-oriented atmosphere