Packout Fulfillment Coordinator

JOB TITLE:  Packout Fulfillment Coordinator  

DEPARTMENT:  Packout  

REPORTS TO:  Packout Operations Manager 

FLSA STATUS:  Non-Exempt 

Bay Cities, an Employee Owned Company, is the leading creative packaging and display partner to brand marketers, retailers and e-commerce. Our passion, experience, technology and consumer insights move product and drive sales. 

Our Mission 

Our Passion Powers Your Product 

Our Values 

Creativity: Our ideas create Client success. 

Passion: We have heart with a Customer Service attitude. 

Integrity: We honor our business & planet with sustainable practices. 

Responsible: We own it! 

Safe: Our safe work habits protect us all. 

Fun: We take our work seriously- not ourselves 

SUMMARY 

What is my purpose? 

The Pack-Out Project Coordinator and Fulfillment Processing manages customer service activities related to the production schedule and the coordination of Packout activities from beginning to end as well as processing shipping orders for fulfillment clients. The Packout Project Coordinator also assists in negotiations of rates from outside trucking companies and issues purchase orders as needed in relation to role. 

JOB FUNCTION 

What am I responsible for? 

• Receive orders from email or WMS 
• Pull materials required for shipments. 
• Pack and process parcel services per clients’ guidelines. 
• Create estimates for parcel orders. 
• Process Chep orders and communicate with representatives 
• Perform inventory or coordinate inventory for fulfillment materials or warehouse materials 
• Creta reports for orders proceed and communicate daily for orders completed.  
• Create weekly reports inclusive of orders proceeded and hours invested. 
• Arrange carriers for bulk pickups. 
• Monitors orders in Shopify 
• Process orders on Shopify 
• Generate shipments to update inventory. 
• Monitors EDI transmitted reports. 
• Communicates to clients on questions and rush orders. 
• Performs inventories and updates system 
• You will be working within our Packout and Fulfillment Center 
• You will be spending approximately 60% of time in an office on the computer, 30% of your time in meetings, 10% of your time on the Assembly and Distribution floor. 
• You will work collaboratively throughout the organization 
• You will work in a Team oriented, results driven environment. 
• Complete any additional task requested or needed by the Ops Manager. 

Core Competencies 

• High ethical standards. Models and supports organization’s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals. Sets an example for others to follow. Does the right thing. 
• Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat; fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved. 
• Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he/she does. Builds strong, positive relationships with all stakeholders. 
• Acts as an owner of the business and instills that same attitude and level of action in others. Is proactive in taking responsibility for all outcomes/results and avoids ‘pointing fingers’. Helps to create and maintain a strong feeling of belonging in the immediate and overall team. 
• Regularly involves others in decisions that affect their job or work environment. Demonstrates co-operation and trust with colleagues and teams across organizational boundaries. Participates as a team player and establishes strong working relationships to deliver positive results. 
• Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation.  Uses time effectively, prioritizes and organizes work flow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment. 
• Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes. 
• Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external. Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment.