Do you love solving problems, keeping patients happy, and helping teams stay organized and compliant? We are looking for an in-house, in-person Paralegal to help support and grow our organization.
This role will be the go-to person for patient complaints, insurance disputes, small claims, employment matters, and compliance-related issues. Help us protect the business while creating great patient and team experiences.
*Experience in dental, medical, or DSO environments is highly preferred.
Position:
Full time: 30-38/hr
Medical, Dental, 401 Cal savers
Below a General AI description of what the job will entail
Patient Relations & Dispute Resolution
Handle escalated patient complaints and grievances
Review refund disputes and treatment concerns
Assist with small claims matters and demand letters
Coordinate documentation and evidence collection for disputes
Work with office managers to resolve issues quickly and professionally
Help maintain patient satisfaction while protecting the company legally
Compliance & Risk Management
Monitor compliance with dental board regulations, HIPAA, OSHA, labor laws, and internal policies
Track licenses, permits, certifications, and required postings
Assist with incident reporting and internal investigations
Identify operational risks before they become legal issues
Help standardize processes across all 23 locations
Employment & HR Support
Assist with employee-related matters including write-ups, investigations, terminations, and documentation
Help ensure company policies are legally compliant
Review onboarding and employment documents
Support HR with unemployment claims and labor-related disputes
Maintain confidential employee records and legal files
Insurance & Claims Management
Help manage insurance disputes and claims-related escalations
Coordinate with carriers, attorneys, and third-party vendors
Organize records and supporting documentation for audits or disputes
Assist with malpractice or liability claim preparation if needed
Contract & Legal Coordination
Organize and maintain contracts, vendor agreements, and legal documents
Assist with reviewing leases, service agreements, and business contracts
Coordinate with outside counsel when necessary
Track deadlines, renewals, and legal notices
Operational Support
Serve as the legal/compliance point person for regional managers and office leadership
Help train managers on proper documentation and compliance procedures
Create systems and workflows that reduce company exposure
Assist leadership with policy creation and implementation
What Success Looks Like
A strong paralegal in your organization should:
Reduce legal exposure
Resolve problems before they escalate
Keep documentation organized and audit-ready
Improve consistency across all offices
Protect company reputation
Help leadership make safer operational decisions
With 23 locations, this role can become extremely valuable because one compliance or legal mistake multiplied across multiple offices becomes expensive fast. A good in-house paralegal helps create structure and stability as the company scales.
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