Parts Advisor

Santa Monica, CA | Subaru | Trusted brand | Parts Advisor | Parts Counter | Shipping and receiving | Reynolds & Reynolds | Los Angeles | Veterans encouraged to apply | $19 - $23/hr

IS THIS YOU?

• You're organized, accurate, and comfortable juggling counter requests, incoming shipments, and outgoing orders simultaneously

• You have experience in automotive parts, shipping and receiving, or warehouse operations -- and you're ready to bring that background to a busy dealership parts department

• You're physically capable and reliable -- this role requires both desk work and active warehouse duties throughout the shift

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

At Subaru of Santa Monica, the parts department supports a loyal, active guest base and a busy service operation. The Parts Advisor keeps that operation stocked, organized, and moving -- handling the counter, managing receiving and shipping, and making sure every technician and customer gets what they need without delay.

WHAT YOU'LL DO

• Serve retail and internal customers at the counter and by phone -- providing accurate parts information, pricing, and availability with professionalism and efficiency

• Assist service technicians and advisors with parts lookup, ordering, and timely delivery to keep the service department productive

• Receive incoming parts shipments -- inspecting for accuracy and damage, checking against purchase orders, and processing inventory into the system

• Prepare and ship outgoing parts orders -- packaging, labeling, and coordinating with carriers accurately and on time

• Maintain bin organization, warehouse cleanliness, and inventory accuracy throughout the department

• Process parts orders, returns, warranty claims, and core submissions accurately in Reynolds & Reynolds

• Follow up on back-ordered and special-order parts -- communicating proactively with technicians and service advisors on status

• Support additional parts department duties as needed to keep the operation running efficiently

WHAT WE'RE LOOKING FOR

• Automotive parts counter or dealership experience preferred -- shipping, receiving, or warehouse backgrounds also strongly considered

• Reynolds & Reynolds experience preferred -- familiarity with parts lookup and order processing in R&R is a significant advantage

• Subaru or import brand parts experience a plus

• Able to multitask effectively -- managing counter requests, phone inquiries, and warehouse duties simultaneously

• Physically capable of lifting 50 lbs or more -- receiving, stocking, and shipping are active parts of this role

• Detail-oriented and accurate -- parts transactions and inventory records need to be right every time

• Clear communicator who works effectively with technicians, advisors, and customers

• Valid driver's license with a clean driving record

WHAT WE OFFER

• $19 - $23/hr

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• On-the-job training -- we'll develop your Subaru parts knowledge from day one

• Career growth -- strong parts advisors grow into parts management and fixed ops leadership roles at Swickard

• Employee vehicle purchase and service discounts

• A team-oriented parts operation at one of the Westside's most established import dealerships

WHY SUBARU OF SANTA MONICA

• Subaru has one of the most loyal guest bases of any brand on the road -- owners care deeply about their vehicles and depend on a well-run parts department to keep them going

• Santa Monica and the greater LA Westside represent a high-volume, import-friendly market with consistent parts demand

• A role that combines counter work and warehouse operations -- active, varied, and never monotonous

• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we serve every customer, at the counter and in the warehouse

• A supportive team environment where your accuracy, reliability, and hustle are recognized and rewarded

Subaru of Santa Monica's parts department is a fast-moving operation that depends on someone who can work the counter, manage the warehouse, and keep the service team stocked without missing a beat. It's a hands-on, active role with real variety -- and the right person will make an immediate impact.

If you're organized, physically capable, and ready to bring your parts or shipping experience to a busy import dealership -- we'd like to meet you.