Parts & Service Sales Manager

POWER UP YOUR CAREER WITH LOUISIANA CAT

Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!

Louisiana Cat is seeking a PARTS & SERVICE SALES MANAGER for our Machine Division. This position will cover the state of Louisiana but will be based out of Reserve, LA (Southeast LA.)

YOU

The Parts and Service Sales Manager (PSSM) is expected to lead a staff of sales representatives in building long-term customer relationships and ensuring complete coverage of all customer accounts. We are looking for a highly self-motivated and result oriented individual with proven sales management experience. The ideal candidate will have the capability to understand our customers' needs and offer guidance in providing parts and service solutions.

YOUR CONTRIBUTION

• Maintain close relationships with their peers in the Parts and Service Departments to understand operational opportunities and constraints
• Set performance goals, monitor sales reps' progress toward those goals, and continuously assess product knowledge and skill sets
• Provide developmental feedback and one-on-one coaching to improve sales reps' skills and support them on a career path
• Read and understand financial reports such as balance sheets, cash flow and income statements
• Develop annual budgets and regular forecasts to monitor how well business forecasts align with actual performance
• Contribute to and implement business plans and adjust models to respond to and anticipate changing market conditions
• Create a coverage and sales execution strategy for assigning customer accounts to sales channels, optimize coverage and set staffing levels
• Align and deploy marketing campaigns and consult with the marketing department on campaign initiatives

MOST IMPORTANT QUALIFICATIONS

• A four year degree from an accredited college or university is required (may be substituted with 10 years of experience)
• Minimum of 5 years of sales experience required
• 5 to 10 years of sales management experience required
• Knowledge of construction industry preferred, but not required
• With proficient computer skills, namely MS Office Suite and web based applications

JOB FACTS

• Schedule is Monday - Friday 7:00 am-5:00 pm
• Extensive travel between branches is expected

LOUISIANA CAT BENEFITS

• Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
• Short- and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
• 401K Plan with Company Match
• Paid Holidays & Vacation
• Technician Tool Loan Program up to $2,000
• Safety Boot / Safety Prescription Glasses Allowances
• Employee Discounts
• Credit Union
• Technician Career Development Program - Shop & Field Service Training

SAFETY IN ALL WE DO

• We require strict compliance with PPE (personal protective equipment) safety regulations.
• We maintain compliance with all Federal, State and Local safety and company regulations.
• All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
• Louisiana Cat is a drug-free workplace, including marijuana and THC products.

WHY PEOPLE JOIN LOUISIANA CAT

• We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers.
• We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards.
• We are committed to the long-term growth and success of both our employees and customers.
• We have energy, focus and passion delivering results because what we do impacts our customers each and every day.
• We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries.
• We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat.
• We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs.

WHO WE ARE

We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.

ADDITIONAL INFORMATION

• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
• Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information
• Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
• Pay Transparency Nondiscrimination Provision: click here for more information
• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.