Job Description - Parts Coordinator


Parts Coordinator

 

Role Definition:

Generate Aftermarket bookings through sales of spare parts.

 

Responsibilities:


  • Responsible for responding to direct and buy/resale client requests for quotation of proprietary and non-proprietary parts as follows:

    • provide initial diagnosis and response.

    • generate proposals as required.

    • execution (order entry, purchasing, scheduling, and invoicing) of order.



  • Support Business Development Managers, and Representatives in quotation and execution (order entry, purchasing, scheduling, and invoicing) of orders for proprietary and non-proprietary parts. Facilitate communications between Business Development Managers, Representatives and Customers.

  • Assist in promotion and marketing of proprietary and non-proprietary parts as assigned by the Vice President of Sales and Marketing

    • database development and follow-up

    • development/maintenance of price lists/manuals

    • development of promotional tools




 

Success Criteria:


  • Customer focus / service mindset; alert to customer needs; urgent, responsive.

  • Problem solving skills; ability to assess customer problems and propose solutions that improve customer profitability.

  • Active listener

  • Effective communicator

  • Strong negotiation skills with both customers and vendors

  • Strong organizational skills

  • Able to work in a cross-functional team environment.

  • Able to handle high volume, multiple tasks.


 

Minimum Qualifications:


  • Fundamental understanding of cooling tower performance, operation, and applications; general mechanical aptitude.

  • Ability to use Microsoft Office products including Excel, Work, PowerPoint, Access, and JobScope.


 

Optional but Preferred Qualifications:


  • Experience in Proposal / Project Management and/or product engineering




Evapco’s Summary of Pay & Benefits:


  • Medical, Vision, & Dental Insurance 

  • Employee Stock Ownership Program – we are an employee-owned company

  • Profit Sharing Bonus – which is paid twice per year 

  • (k)larity Plan - Voluntary Employee Retirement Savings Plan

  • Paid Holidays

  • Paid Vacation

  • Paid Maternity and Paternity Leave

  • Bereavement Pay

  • Company Paid Basic Life Insurance equivalent to base salary, with option for Supplemental Life election

  • Paid Sick Leave 

  • Long Term Disability



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