Parts Counter Person A - Lift Truck

Handles all customer orders in keeping with company customer satisfaction practice.

Serves counter customers or acknowledges promptly upon approaching the parts counter.

Suggests at least one additional related item to each customer on every call.

Communicates all customer relationship issues to Parts Manager including complaints, obtains all pertinent information prior to reporting and suggests course of action.

Enters all parts sales orders promptly and correctly in the computer for printing and shipping the order. All parts orders to be completed daily, assisting co-workers as needed.

Processes parts returns the day received, check for condition and original sell price.

Maintains current knowledge of all information resources, including SIS, Infocast, Reman, ANTARES, and Allied lines.

Assists with filling orders when necessary.

Maintains neat lobby display and counter work area.

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.

Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers.

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.

Currently, more than 1,700 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

3 to 5 years of experience in CAT parts experience.

Computer skills. Proficient in dealer computer systems, ANTARES, SIS, Infocast.

Must be able to comprehend, speak and write the English language.

Must possess good interpersonal and communication skills.

High School Diploma or related equivalent required.

Physical Demands of the Position:

Place the corresponding letter next to each category. “C” Constantly-(6-8 hrs/day), “F” Frequently-(3-6 hrs/day), “O” Occasionally-(up to 3 hrs/day), or “NA” if not applicable. Indicate the appropriate weight where applicable. (ie: Up to 25 lbs., 26-50 lbs. or Over 50 lbs.)

Environmental Conditions of the Position:

Place the corresponding letter next to each category. “C” Constantly-(6-8 hrs/day), “F” Frequently-(3-6 hrs/day), “O” Occasionally-(up to 3 hrs/day), or “NA” if not applicable.