Parts Counter Specialist

Parts Counter Associate

We are seeking talented, energetic and motivated individuals with the ambition to become part of our team. You must have a Can-Do attitude. Experience is not needed though certainly valued. Whether you are new to the industry or have years of automotive experience we are looking for individuals to work in the fast-paced environment.

Responsibilities:

• Assists all customers (retail & shop) in selecting required parts in a friendly, professionally & efficiently.


• Informs customers of part requirements and specials.


• Answers phone calls, providing price quotes and other information.


• Pulls and fills orders from stock.


• Notifies manager of out-of-stock parts or shop materials that need immediate attention.


• Locate out-of-stock parts from outside source and submits an emergency order -if necessary.


• Notifies all necessary parties when special ordered parts have been received.


• Follows up on back-ordered parts and replenishes assigned inventory daily.


• Makes sure all internal requests for parts are billed on service repair order.


• Receives payment from retail customers or obtains credit authorization.


• Ensure that all charge sales are signed by the customer and all customers receive a copy of their invoice.


• Excellent communication and customer service skills.


• Able to maintain a professional image and demeanor.


• Ability to multi-task in a fast-paced environment.


• Strong computer & phone skills.


• Positive attitude is a must!


• Close out daily cash register and consolidate credit card invoices at the end of the day.

Qualifications:

• Parts experienced preferred


• Excellent oral and written communication skills


• Excellent customer service skills


• Team player


• Maintain an organized, orderly and clean work environment.


• Must pass a background check and drug test


• Must have a valid driver’s license.      

• Schedule/Hours are based on a 5-day rotating weekly schedule.


• M-F (8am-5pm/8:30am-5:30pm/ 9am-6pm) 


• Saturday schedule (7am-4pm/8am-5pm/9am-6pm)


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• Benefits:

• Full Benefits Including Medical, Dental and 401k with/ employer match after 90 days


• Paid Vacation


• Discounts on part and service